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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Lot of problem with staples falling out of flags that we order we use several times a year at our cemetery
I submitted my order and your process package and delivered the flag to my home. It all happened very quickly.
Easy shopping for the flags that I wanted. The only thing that I didn't like was that when I ordered a certain flag and paid for it, they sent me a notification that that flag was not in stock. They had to order it. It took several weeks to arrive.
Coupler should be brass not plastic. Fabric is very durable. Made in USA... Dries very fast.
The Only place that had what I wanted! My order showed up in 2 days. Thank you!
Great service. Arrived quickly. Good product. Known store.
Great product pricing service and delivery. Exactly as described.
The flag I received was sown very sturdily. I'm hoping after many that I have tried that this one will last more than a year. So far so good. And we've had some big storms.
We got everything in a timely manner and we were able to find everything we needed
I Am Pleased With The Good Quality Of The Flag. I Liked The Selections Of Flags. Great Choices Of Sizes. Reasonable Prices
Only flagpole store to offer od of pole. I have a sleeve in concrete that the od of this pole will fit, the last pole was destroyed by wind as we to have occasional winds above 50 mph. The last pole was very thin walled aluminum. This pole has withstood 70 mph wind with no problem
Shipping was fast and the flag is absolutely beautiful. God Bless America.
My experience was good with the purchase of the flag because the description of the flag is exactly what I was looking for
This is a great site. Easy to use. Fantastic products. My go to place for flags and the flag holders I have ordered.
Great products, great service. Will be doing business with them again.
Easy online ordering. Product was exactly as described and turned out great. Shipping was arranged from a LTL carrier and it turned out they were not able to deliver to our actual address (dirt road, not truck friendly). Would have been better to sort out the logistics directly first as it added a lot of back and forth with the carrier to get something that ultimately could work for us. The carrier they used however, 10 out of 5 stars. They were unbelievably great to work with despite all the logistical challenges. They could have just cancelled the delivery and sent it back, but went out of their way to make an alternative work.
Everything was great-- the website was easy to use! The checkout was easy too!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri