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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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We wanted a product that was made in the USA, not China. This was more expensive than the Chinese stuff, but well worth it. At least I can trust the products and their contents.
After purchasing our US flags we had numerous rather severe storms, The winds were measured at 86 mph. The flag withstood the high winds but power lines were decimated. High quality product that well made and withstood storms. Flag was received in a timely manner and no complaints.
On time and came as expected, Ty order was solid. Would use again if needed
Arrived sooner than expected, though they said it was on backorder and it would take 2-3 months.
Great quality. From all the different places I've searched, I'm very happy I chose this company.
I like the red white and blue so I put it near my front to keep the Commies away.
All good so far. The clips that I purchased came in a timely manner. The only thing that I would change is the size of the clips. They could stand to be a bit larger to make attaching the flags easier. Overall good experience so far.
Received the flag pole that was ordered. It was delivered bent beyond use. Reported this to customer service and another pole was ordered for me. This one also arrived bent beyond use. Contacted customer service again and cancelled my order and asked for a refund. Received the refund in a couple days. Customer service was great and very helpful, however shipping containers and practices leave a lot to be desired
Went very smoothly and I got the flag in good time. Not sure what more to say.
Ordering went great and easy, and the product shipped on time.
Shipped extra quickly and are just as they are described. Very heavy duty.
This was my second flag from your company. Very pleased with it until a couple of days before Memorial Day. Someone just came up to my yard and stole it! UGH...I will be ordering another one but I have to save up for it because we are on a fixed income and my husband is 100% service connected Vietnam war veteran.
Very pleased with excellent quality of flags, & super choice of international flags.
We needed to purchase items that represented where we were from. These went over great at Volleyball Nationals in Orlando, Florida.
Great and fast delivery. Easy ordering. I have been buying flags for 10 years now. Customer service is always helpful too. I order my flags online now. Prices are very good. I am very happy and satisfied with United States Flag Store. Sincerely Allen L Wellenstein.
I ordered the flags, paid, and they were delivered promptly. Can't do any better than that.
Everything went just great, happy with the flag. Christmas present to son in law.
Great Service Had the items that I needed. Received what I order.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri