United States Flag Store
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United States Flag StoreReviews 8,550

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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New Hampshire
3 reviews
1 helpful vote
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Excellent quality
July 10, 2024

We wanted a product that was made in the USA, not China. This was more expensive than the Chinese stuff, but well worth it. At least I can trust the products and their contents.

Date of experience: June 30, 2024
Missouri
1 review
0 helpful votes
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High quality product.
July 10, 2024

After purchasing our US flags we had numerous rather severe storms, The winds were measured at 86 mph. The flag withstood the high winds but power lines were decimated. High quality product that well made and withstood storms. Flag was received in a timely manner and no complaints.

Date of experience: June 30, 2024
New York
1 review
0 helpful votes
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As expected
July 10, 2024

On time and came as expected, Ty order was solid. Would use again if needed

Date of experience: June 30, 2024
Oregon
1 review
0 helpful votes
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Great Quality
July 10, 2024

Arrived sooner than expected, though they said it was on backorder and it would take 2-3 months.
Great quality. From all the different places I've searched, I'm very happy I chose this company.

Date of experience: June 30, 2024
California
1 review
0 helpful votes
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Great flag!
July 10, 2024

I like the red white and blue so I put it near my front to keep the Commies away.

Date of experience: June 30, 2024
Texas
1 review
0 helpful votes
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All good so far!
July 10, 2024

All good so far. The clips that I purchased came in a timely manner. The only thing that I would change is the size of the clips. They could stand to be a bit larger to make attaching the flags easier. Overall good experience so far.

Date of experience: June 30, 2024
Texas
1 review
0 helpful votes
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Best flag
July 10, 2024

Shipped fast and good flag! Would buy again. Still looks good today after several weeks in out strong wind at the coast.

Date of experience: June 30, 2024
West Virginia
1 review
0 helpful votes
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Received the flag pole that was ordered. It was delivered bent beyond use. Reported this to customer service and another pole was ordered for me. This one also arrived bent beyond use. Contacted customer service again and cancelled my order and asked for a refund. Received the refund in a couple days. Customer service was great and very helpful, however shipping containers and practices leave a lot to be desired

Date of experience: June 30, 2024
Utah
1 review
0 helpful votes
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Great flag
July 10, 2024

Went very smoothly and I got the flag in good time. Not sure what more to say.

Date of experience: June 30, 2024
Iowa
1 review
0 helpful votes
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Everything went great.
July 10, 2024

Ordering went great and easy, and the product shipped on time.

Date of experience: June 30, 2024
Florida
1 review
0 helpful votes
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Shipped extra quickly and are just as they are described. Very heavy duty.

Date of experience: June 30, 2024
Oklahoma
2 reviews
0 helpful votes
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Quality
July 9, 2024

This was my second flag from your company. Very pleased with it until a couple of days before Memorial Day. Someone just came up to my yard and stole it! UGH...I will be ordering another one but I have to save up for it because we are on a fixed income and my husband is 100% service connected Vietnam war veteran.

Date of experience: June 29, 2024
Wisconsin
2 reviews
0 helpful votes
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Very pleased with excellent quality of flags, & super choice of international flags.

Date of experience: June 29, 2024
Virginia
1 review
0 helpful votes
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Return
July 9, 2024

Very disappointed the way the flags were attached to the stacks.

Date of experience: June 29, 2024
North Carolina
1 review
0 helpful votes
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All good
July 9, 2024

Everything went swimmingly. Package arrived on time, intact. Good quality for the price

Date of experience: June 29, 2024
Texas
1 review
0 helpful votes
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The flags were great.
July 9, 2024

We needed to purchase items that represented where we were from. These went over great at Volleyball Nationals in Orlando, Florida.

Date of experience: June 29, 2024
Nebraska
1 review
0 helpful votes
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Great and fast delivery.
July 9, 2024

Great and fast delivery. Easy ordering. I have been buying flags for 10 years now. Customer service is always helpful too. I order my flags online now. Prices are very good. I am very happy and satisfied with United States Flag Store. Sincerely Allen L Wellenstein.

Date of experience: June 29, 2024
Washington
1 review
0 helpful votes
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Simple, painless transaction
July 9, 2024

I ordered the flags, paid, and they were delivered promptly. Can't do any better than that.

Date of experience: June 29, 2024
Wisconsin
1 review
0 helpful votes
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Everything went great.
July 9, 2024

Everything went just great, happy with the flag. Christmas present to son in law.

Date of experience: June 29, 2024
Maryland
1 review
0 helpful votes
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The Service was GREAT!
July 9, 2024
Updated review

Great Service Had the items that I needed. Received what I order.

Date of experience: June 29, 2024

Very easy to use thanks
June 19, 2020
Previous review

Very easy to use thanks

Date of experience: May 20, 2020