Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I googled Veteran grave markers and the United States Flag Store was one of the websites that were listed. I visited the site and found that they have a very wide selection of markers for every branch of the service. I found exactly what I wanted very easily and quickly. The ordering process was very easy and the marker arrived the day I was going to decorate Bob's headstone. His death was directly related to exposure to a chemical during his third tour of duty. He was a very proud DAV, and left this life a hero to his family. FREEDOM IS NOT FREE The beautiful Marker replaces one that was presented at his funeral by the American Legion Veteran's Corp after their recognition ceremony and Flag presentation. Thank you US Flag Store for your service to our nation and each family. You did an amazing job for me and my children with your kind, caring, and prompt service. May you all be Blessed with God's grace.
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The flag is perfect in quality…the colors are bright… very pretty…🍒
Damaged package arrived late. Photo showed it went to wrong address. Items were missing. United States Flag Store very courteous and sent replacement for pieces missing. Nice customer service.
Notice USMC flags went up, last time I order I think got 2 or 3 at $30.00 some dollars each
I was quite happy with the flags I ordered. My customers love them! I only wish they arrived in time for Memorial Day, but Flag Day was great and now it's the 4th of July!
My order was delivered within the week after I placed it and quality is very good. I'm a return customer for 2 reasons: quality & price. Best of both found here.
I was very pleased to be able to speak to a customer service representative to place my order. The representative told me that 2 of the stick flags were not in stock. It was a much easier communication process than placing an order online, thinking you're going to get all merchandise that was ordered. The representative answered the phone immediately and was very cordial. The prices were fair and in some cases very reasonable, and the order arrived timely.
Also, an email was sent to me immediately indicating the individual flags that were going to be shipped.
Fast delivery, good product! Would shop here again. Thank you!
In the last years we purchased flags from this store online, and we couldn't be happier with the entire experience. The ordering process was straightforward, and we received timely updates on our shipment. The flags arrived well-packaged and in perfect condition. The material is durable, colors are vibrant, and the craftsmanship is top-notch—exactly what we were looking for. Highly recommend this store to anyone looking for high-quality flags and reliable service. I'll definitely be ordering again in the future!
Best color, best size, best weight, best look. Best waving and overall appearance. I am confident it will outlast lighter weight flags. It makes me feel good..
Nice flag; just cut wrong and hangs crooked. I haven't taken the time to contact them and send pictures yet. Will do soon. Stuff happens.
Very easy and accurate; fast service.very easy and accurate. Fast services
Ordered the flag on line and recieved in a timely manner. The flag is very well maid. I have it on my porch were i have it flying all year long. Its light at night and it looks fantastic. Would recommend to any one that is looking for a well built and high quality American flag made in the us.
The flag case was well made but the finish was a little light and streaked. Touched up the finish with old English polish for dark wood and added navy seals at each end. Also no way to secure the base to the holder
Happy with the quality of the flags and the quick turnaround time.
Great! Very short wait time. Very good material has been used
Quick and easy ordering and purchasing. Fast delivery. No Problems!
Poor customer service. Very poor, very poor, poor, poor poor.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri