I ordered a bright colored 6-pack bra set from Walmart.com, from UnbeatableSale, a third party. I didn't think much of it at the time. The order said it would take a month to get to my home. The shipping details didn't update at all, but the items came a week later.
When I opened up the package, I received a 6-pack bra set alright, but the colors were so dark and they were not the same colors I was expecting. Instead of the regular bra formality, I received bras that had a front buckle racer back and I've never heard of that in my life.
Since it was a third party seller, I can't go to Walmart and return it. Apparently, Unbeatable Sale has another third party working for them, 'The City Fashion,' which I'm guessing is one of their warehouses.
I left an email that following Thursday, and then I tried to call again in the morning. Someone said someone would take care of this order, and get back to me within two business days. They said they would get back to me by Tuesday. It's now Thursday of the next week, and I had to call them up and see what's going on. I was left on hold for at least 10 minutes, and then someone answered the phone. They said that they will send a representative a message to update the order and that they were trying to send the correct item from the warehouse. They said the offices were closed today (October 5) because it was a holiday and the office will reopen on Monday. I checked online and there aren't any government holidays observed in America on October 5th.
I'm going to be on the third week, waiting to return this item.
They sent the wrong color, and type, but it's the right size.
I don't want to order from them again if I'm wasting my time trying to resolve an issue that was their fault.
The package came a lot sooner than expected. The process was very easy and I got everything I wanted for my rabbits!
The most hassle-free method of purchasing goods This is the best way to shop because it is quick, easy, and safe.
Good, delivery within a few days. Was just beginning to wonder when it might arrive when it showed up.
I didn't get the expected delivery date - really wanted it but was very happy with the speed of delivery
I couldn't get the expected delivery date - really wanted it
First order got lost by Fedex, however within a couple days all was well and order was received.
Second order got to me in efficient time.
I ordered a red hardhat and got a white one instead, and it's to late to reorder it for Christmas so I'm really disappointed with my order.
I purchased a 36" mirror and received it within a week. The mirror was packaged incredibly well and it arrived not only promptly but safely.
Was shipped a bench f with no padding or one shred of protection so of course the bench was damaged.
This was a great purchase. Pots are high quality and a great price. Could not be happier with this deal!
The worst product. And to get a refund I have to make sure it's in resaleable package. I had to open to use.
Their platform is easy to use their support is always responding to my follow-up calls and message fast shipping and affordable price
First time customer. Received excellent timely customer service communication. Had one issue that was addressed quickly by customer service
Great! I found just what I wanted at a great price! Was exactly what I was expecting it to be when it arrived! Will be shopping here again for sure!
Great! I found just what I wanted at a great price! Just hope it ships in time for Christmas!
Checkout forms could be better on mobile device. Discount code didn't work, but customer service corrected the situation in a very timely manor.
This is the worst company which wont refund, exchange or satisfy most customers.
Dont waste your money. Buy somewhere else
Delivered worng part and kept my money for over a month! Don't bother with these unprofessional people!
Limited customer service hours. Phone answering & live agent on internet from website both non responsive
Had what I needed in stock and were able to price match with the competitor (who was back-ordered). Very pleased!
Answer: Amazon seller. We thought we could trust them. BIG MISTAKE.
Answer: Hello I am sorry to hear there was an issue. Please provide your 8 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You service@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Regarding: ORDER #: 4863504454561-1 REFERENCE #: 10951696 Dear Alberta Yarborough, Thank you for ordering from UnbeatableSale We received your request to cancel your order for the Tin Burner Cover Set 2-8 2-10 Harvest Apple. We have forwarded your request to our cancellation department. You will receive an additional email confirming that the cancellation process has been completed. If this order has already been shipped or is in the process of shipping, we will be unable to cancel the order. If we are unable to cancel your order and the item is eligible for return, please contact us for an RA. PLEASE NOTE: This email is not a confirmation of cancellation. Thank you. Sincerely, Customer Service Department 1-888-657-8436
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Mr. Mike Martin
UnbeatableSale has a rating of 3.1 stars from 183 reviews, indicating that most customers are generally satisfied with their purchases. UnbeatableSale ranks 29th among Discount Shopping sites.