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UnbeatableSaleReviews 182

2.7
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UnbeatableSale Reviews Summary

The company has garnered a mixed reputation among customers, with some praising its competitive pricing and prompt shipping for certain products. However, significant concerns overshadow these strengths, particularly regarding customer service and order fulfillment. Many customers report issues with receiving damaged or incorrect items, delays in processing returns, and a lack of responsive support. Complaints frequently highlight difficulties in obtaining refunds and inadequate communication, leading to frustration and dissatisfaction. Overall, while there are positive experiences, the prevailing sentiment indicates a need for substantial improvements in customer service and accountability.

This summary is generated by AI, based on text from customer reviews

service
62
value
58
shipping
59
returns
29
quality
131

Instant Feedback

4,400 reviews
Illinois
1 review
0 helpful votes
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No Honor
August 9, 2024

Seller will put a hold on your money for up to ten days. Then not honor the sale price. I was really excited about getting this seat at half off.

Date of experience: August 9, 2024
Georgia
1 review
0 helpful votes
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I have bought 4 very large CD racks from them over the last 4 years. They have a better price than Amazon and WalMart when you search for coupon codes. They ship fast. One time, there was a defect in an item and they had a replacement part sent out after I sent them a photo.

Date of experience: February 25, 2024
Illinois
1 review
0 helpful votes
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SCAM!
January 16, 2024

Ordered ten pieces of a product from them thru Walmart...
They sent me only ONE piece of the ten i had ordered and said they had advertised it incorrectly.
BAIT AND SWITCH!

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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Ausounds Product Review
January 14, 2024

I purchased Ausounds wireless earbuds through Microsoft Direct Buy on 11/16/23 as a Christmas present. We realized the week after Christmas that the left earbud does not work. Ausounds' tel number in LA is not their number and they have not replied to my emails. They don't seem to be legit. Microsoft will not refund as it was over 30 days. I just learned that Unbeatable Sale is the seller behind Microsoft. Requesting refund. If you want the earbuds, I will gladly mail it if you include the postage in the refund.

Date of experience: January 14, 2024
California
1 review
0 helpful votes
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Scam
December 29, 2023

Robbed me of over $150, confirmed with USPS item never shipped and given a false tracking number. Will not respond to email requests for refund. Do not buy from seller

Date of experience: December 29, 2023
South Carolina
1 review
0 helpful votes
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Bad amplifier
October 20, 2023

Bought a power acoustic amplifier sent it back because it was damaged and they said they could not refund my money because it was damaged well that's the whole point of sending it back I would have kept it if it wasn't damaged

Date of experience: October 20, 2023
Germany
1 review
0 helpful votes
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Scam
October 13, 2023

I will keep it simple.
They are the worst they sent me fake tracking number.

Anyway without making this review more nightmare for them and let's not talk about the trash support through phone they yelled at me.

If I don't receive my refund for my Ă—2 orders in the next 24h expect chargeback & police report.

Date of experience: October 13, 2023
Arizona
1 review
0 helpful votes
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This company doesn't care if the delivery receives you are nothey will not work with you at all in any way.

They use FedEx fedex delivers. Takes a picture, but not of the apartment number, and it isn't my apartment number, and it isn't my apartment, so I'm out a $100 for a watch.

I will dispute the charge with my bank. I will file a claim with the Better Business Bureau. And I'm doing an investigation with FedEx.

Date of experience: September 30, 2023
Pennsylvania
2 reviews
1 helpful vote
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Never again will I deal with this company. They suck. All I got was excuses from five different people

Date of experience: August 23, 2023
Ohio
1 review
1 helpful vote
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No not use this company. They sell on walmart and amazon too. They sent me a damaged item and then said they filed a claim with FedEx. 5 months later they say it was denied and won't give me any information. I don't think they even sent a claim to fedex. And of course by now it is too late to send back. So I spent $240 on a damaged piece of furniture and am just stuck with it.

Date of experience: August 4, 2023
Oklahoma
1 review
0 helpful votes
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FedEx lost my package, due to Unbeatable Sale not requesting the package be signed for by addressee. FedEx just lets anyone walking by sign and now my package is lost. Unbeatable Sale cannot be reached by telephone, nor will they communicate via email, only with the standard, prewritten reply. I've lost over $200.

Date of experience: June 20, 2023
Florida
2 reviews
0 helpful votes
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Terrible Service
June 18, 2023

Bought an item from this seller on Amazon. The item arrived in pieces and the seller would not pay for rerun shipping, or issue a refund.

Date of experience: June 18, 2023
Florida
10 reviews
33 helpful votes
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STAY AWAY!
June 15, 2023

I ordered a 7' Nearly Natural Yucca plant from Amazon and it was shipped by Unbeatable Sale. It arrived with undamaged packaging but when I opened it, the ceramic pot had several cracked sections and some pieces of the pot missing. I am still fighting with them and Amazon for a refund. I have my Capital One card involved and right now Unbeatable Sale is saying that FedEx delivered the item with no damge. This I agree with but that doesn't mean that the item is undamaged inside with improper handling. This Company buys damaged good from other resellers and manufacturing companies and then through Amazon, resells these defective items. Unbeatable Sale wants me to return this item at my expense and I will not be compensated. STAY AWAY from this reseller and I would have expected Amazon to have a more trustworthy reseller than this fraudster.

Date of experience: June 15, 2023
Florida
1 review
0 helpful votes
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Item bought isn't what was described
May 16, 2023

I was shown a picture of a motorcycle motor stand. Once received it was 2 small brackets. Please avoid this company!

Date of experience: May 16, 2023
GB
8 reviews
0 helpful votes
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I have been an UnbeatableSale customer for almost 8 months, and I am completely devoted to the service. Their items, service, and timely delivery never fail to satisfy me. When you contact their customer service, they respond quickly to your inquiry.

Date of experience: April 17, 2023
Canada
3 reviews
0 helpful votes
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UnbeatableSale is a trustworthy website that has been offering its customers fantastic offers and discounts for a while now. It is one of the greatest online marketplaces to get fantastic bargains on different items and offers a large variety of products at affordable costs.

Date of experience: March 6, 2023
New Jersey
1 review
0 helpful votes
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They sent wrong part, returned product with RMA, after two weeks of them receiving product, they are still not processing refund, asking to be patient while they process refund.
There is no accountability in this company

Date of experience: March 3, 2023
California
1 review
0 helpful votes
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Never order from them, what a joke
February 24, 2023

Ordered a compressor from them. They sent a cheaper version of what I ordered with parts broken off. Tried to contact them for a return, they make you jump through all these hoops to return it and they want you to pay to send it back. Never order anything from them

Date of experience: February 24, 2023
Pakistan
6 reviews
1 helpful vote
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Average
February 21, 2023

I got items that were very good quality and for a good price. At first the website did say the shipping would be 14 business days which I was okay with. But then after I clicked order it informed me it might be longer! They should put that information beforehand. However it did arrive earlier than expected

Date of experience: February 20, 2023
Oklahoma
1 review
0 helpful votes
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Rip Off
February 16, 2023

Asked for 1 box salt spools for $25 received 1 salt spool (cost at feed store 75 cents to $1.25@ was charged over $15.00 Customer service says they only come in 1 to a package! Yes i paid to return it!

Date of experience: February 16, 2023

From the business

Shop unbeatablesale.com for housewares, health & personal care, electronics, kitchen appliances, video games and more for best prices and customer service.


unbeatablesale.com
Founded in 2004
Lakewood, NJ, United States