business logo of Ultra Sabers

Ultra SabersReviews 19,632

3.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey star
grey star
grey star
grey star
grey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Eracileo C.
Unfollow Eracileo C.
Share Review
Report Review

Pretty alright
July 15, 2020

My package came in with no issue in a reasonable amount of time of around 2 weeks, and works the way it was shown on the site

Date of experience: July 14, 2020
Corey L.
1 review
0 helpful votes
Follow Corey L.
Unfollow Corey L.
Share Review
Report Review

I love them
July 14, 2020

I love them. My kids love them too. May get more

Date of experience: July 14, 2020
OJenrok O.
1 review
0 helpful votes
Follow OJenrok O.
Unfollow OJenrok O.
Share Review
Report Review

I loved the sabers and the children enjoy it too! I received a Dark Sentinel v4 - Red - Mystery Box (Stunt) and a Dark Sentinel LE v4 - Violet Amethyst - Mystery Box (Stunt)! Two of the ones I really wanted!

Date of experience: July 14, 2020
Ed T.
2 reviews
0 helpful votes
Follow Ed T.
Unfollow Ed T.
Share Review
Report Review

High quality on both Sabers I have purchased from this sight. Worth the wait.

Date of experience: July 14, 2020
Enjre R.
1 review
0 helpful votes
Follow Enjre R.
Unfollow Enjre R.
Share Review
Report Review

Fast shipping
July 14, 2020

Fast shipping. Good saber.

Date of experience: July 14, 2020
Diego X.
1 review
0 helpful votes
Follow Diego X.
Unfollow Diego X.
Share Review
Report Review

The delivery time took about a month, but then again I don't know how long is usually takes. The Sabers are great and I love them, it was just the delivery time

Date of experience: July 14, 2020
Thegiy D.
1 review
0 helpful votes
Follow Thegiy D.
Unfollow Thegiy D.
Share Review
Report Review

Good product got here fast even in the midst of all this chaos

Date of experience: July 14, 2020
Giulio E.
1 review
0 helpful votes
Follow Giulio E.
Unfollow Giulio E.
Share Review
Report Review

Very good experience
July 14, 2020

Very good experience

Date of experience: July 14, 2020
Nick M.
1 review
0 helpful votes
Follow Nick M.
Unfollow Nick M.
Share Review
Report Review

Customer service takes way too long to respond if they even do respond at all.

Date of experience: July 14, 2020
Indiana
1 review
0 helpful votes
Follow Aron A.
Unfollow Aron A.
Share Review
Report Review

Basically real!
July 15, 2020

The handle and blade are amazingly great quality! I love the color in person, very bright. On a camera it looks like it would in the original movies! The handle is real metal and the reinforced blade is super strong. I love my new lightsaber!

Date of experience: July 14, 2020
Judy J.
7 reviews
0 helpful votes
Follow Judy J.
Unfollow Judy J.
Share Review
Report Review

Everything was as expected
July 14, 2020

Everything was as expected. Took a little longer than expected to ship, but not too bad

Date of experience: July 14, 2020
jmcpherson M.
1 review
0 helpful votes
Follow jmcpherson M.
Unfollow jmcpherson M.
Share Review
Report Review

I was very excited when I got my first order that was placed on May 14th. Sadly it took nearly 2 months to be delivered. I know the delivery was delayed due to COVID, and making sure staff were protected so I kept that in mind. Same with my second order that was placed on May 30. I did receive both orders, of the $200 mystery sound sabers, but I was a little disappointed. I love the first saber from the $200 mystery, but when I got the second $200 it was the EXACT same saber, only a different color blade? Not sure on how random the choosing is or the probability to get the exact same saber sent me to me given my orders were placed about 2 weeks apart. I know its a chance at a different saber, but the coincidence of getting the EXACT same one, is questionable. I was tempted to get another mystery saber, but I really do not want to take a chance at getting a third DUPLICATE. Overall I love the sabers, great craftsmanship and excellent quality! I may end up having one constructed so it is unique and completely different, but I will have to think on this.

Date of experience: July 14, 2020
Jordan M.
1 review
0 helpful votes
Follow Jordan M.
Unfollow Jordan M.
Share Review
Report Review

It took a few months before i heard anything other than the first transaction purchasing. I assumed they must he built by hand and not a huge operation but when i reached out to confirm i got zero response. I assumed due to the covid situation things would be slow but i hoped to at least get a hood of someone to confirm, no luck. The next thing i heard was that it was shipped. It arrived shortly after and was satisfactory, everything was as i ordered, looks great. However the milling left sharp edges on the windows that sliced my hand good, and there was nothing but a Velcro wrap around the batteries for protection. I had to take it apart and put some foam from a pool noodle in to keep the batteries from smacking around inside the handle. The blade/tube is quite durable though i wouldnt advertise light sparring with wooden bokken, they will very likely break, and if you leave bevels on the handle sharp as they are, they will definitely slice up hands. Using my mechanic gloves protected my hands but then also showed me the lack of protection to the electronics would likely be the biggest weak spot in sparring. Also it may have been my error, but the handle is too short by about 3 inches, i assumed the windows would be high like a guard not cut into the most balanced spot for holding.
Great product aside the sharp bevels, just a little sanding, and a bit of foam in the handle to protect the electronics would go a LONG way. Also waterproofing is a great addition you can make. I would be happy to help you to make more durable sparring type sabers.

Date of experience: July 14, 2020
Griffin F.
1 review
0 helpful votes
Follow Griffin F.
Unfollow Griffin F.
Share Review
Report Review

I enjoyed the process of making a lightsaber, and assuming it shows up in good order I will be ecstatic with the overall experience as well.

Date of experience: July 14, 2020
Heather T.
6 reviews
0 helpful votes
Follow Heather T.
Unfollow Heather T.
Share Review
Report Review

Over all I had a great experience with Ultrasabers. It was a little dicey in the beginning, but Laura was extremely helpful and even went as far as setting aside the part I ordered, but in a different finish in case I wanted to switch it and when I asked her if she could, she did right away. The part was delivered within a few days.

Date of experience: July 14, 2020
Garrett T.
1 review
0 helpful votes
Follow Garrett T.
Unfollow Garrett T.
Share Review
Report Review

I was very unsatisfied with the wait on my package

Date of experience: July 14, 2020
ZRGooch S.
1 review
0 helpful votes
Follow ZRGooch S.
Unfollow ZRGooch S.
Share Review
Report Review

Overall the saber is unbelievable, and of the highest quality. With the state of everything right now I understand the delay in build time and shipment but that was the only issue was time from order until time of delivery.

Date of experience: July 14, 2020
Nad F.
1 review
0 helpful votes
Follow Nad F.
Unfollow Nad F.
Share Review
Report Review

The lightsabers I bought were nice, I essentially got what I paid for (1 Dark Initiate LE v5, and 1 mystery box saber that turned out to be an Aeon v4). I ordered my sabers during the May the 4th sale, which in 2020 was in the middle of the pandemic, so I knew ahead of time the wait would be a bit longer than normal. The website stated a lead time of 4 weeks, which was understandable. However well after that month (5weeks total by then), they still weren't delivered so I emailed the customer service. It took them well over a week to get back to me, which again I expected because of the pandemic. Besides the timing the customer service representative understood my concern and agreed that the delay was a bit too long and mailed it a couple days after their response. The total wait time from order to delivery was 7 weeks. Overall the people were understanding and the quality of the products I got were what I paid for, but the wait time was a bit long.

Date of experience: July 14, 2020
Emily T.
1 review
0 helpful votes
Follow Emily T.
Unfollow Emily T.
Share Review
Report Review

I am very frustrated it took 2 months to get my order. I emailed your company 4 times questioning why it was taking so long. I received 1 response back with my 1st email and nothing with my ither 3. When I tried calling to inquire about my order I was advised to send an email and still no response.

Date of experience: July 14, 2020
Pat Q.
1 review
0 helpful votes
Follow Pat Q.
Unfollow Pat Q.
Share Review
Report Review

Spent a lot of time looking through all the models before deciding on one. Very eager to receive the saber. Website was very user friendly and easy to look at the models. Emery's videos are very helpful.

Date of experience: July 14, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748