Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Best customer service in the saber business. Great products.
Order was quick and easy. Wait time was short, and the product way exactly what I wanted.
The absolute BEST source for combat lightsabers in the galaxy.
You guys are awesome
The blade was good and the shipping was great
Quality product. Fast shipping. Kids love their new, "real" lightsabers.
We've ordered 20+ light sabers from Ultrasabers in the past 2 years, for a light saber choreography camp. We are very satisfied with durability and super coolness factor. Thank you!
You ladies and gentlemen are out of this world! You are in a galaxy far, far away! The quality is superb, and my absolute favorite part is the realistic hilt. This is the BEST lightsaber I have ever owned and will definitely recommend them to my friends and spread your power. May the force be with you!
Very easy to use website, sabers look great, forum was very helpful. The blade has a slight ripple in the reflective material, other than that everything is great.
Fantastic
The over all experience was very good, the only thing and I admit I might have been over looking it was what the actual color of the blades looked like.
Really great!
Orders have been quick, and the sabers have been made with sincere care and quality.
I compared this site to others similar sites/stores and found it to be a nice interface for customizing my sabre. Prices were good too.
Shipping was really fast as well, would totally recommend.
Products as ordered. They are already assembled with batteries (no recharge port models).
No errors in size, models or colors.
Very well protected for the shipping and packaged.
Fast shipping
Easy as can be to order, with explanations available for all the options
Information is generally very clear, pricing is slightly high, but not at all outrageous.
User friendly website
Quality hilts and blades
Over all 100/10
Smooth mostly but I didn't like having to open so many links to figure out what I needed to know.
Very well mapped out for easy transitioning.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck