Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
So far pretty smooth
Batteries died within the first few months of getting my Saber back in 2013 sadly I just now got around getting new batteries I hope these last longer than 6 months
We have only ever had good experiences when ordering from UltraSabers. Great products and service.
Great company and easy transaction!
I ordered my ultra saber after many countless hours of research and debating with myself. In two minds, like most people are when ordering online, I proceeded through ultrasabers' checkout process and had no issues at all. Four days later, on the other side of the world I have a brilliant new addition to my Star Wars collection. Very happy with my purchase and not a thing went wrong during the transaction, shipment or delivery. 10/10.
I love shopping here its a great experience and I love the products
The saber is awesome and surprisingly bright!
Very satisfied! Product came the day after I ordered it. The light saber looks and sounds amazing!
I sent in my saber for a sound upgrade. Quick and professional Email replys and super fast turnaround time. Thank you again UltraSabers!
Really easy and straight forward to place my order, hardest part was not buying everything on the site.
Once my saber arrived I have to say I was like a big kid. My only regret is I couldn't afford sound. Its an awesome piece of engineering, I went with a grab bag due to not having huge amounts to spend on it and honestly I can see no issues with the hilt I received utterly amazing. Now saving up for my proper full custom purchase.
The team at ultrasabers is great! Fast shipping, beautiful craftsmanship and when I had a small problem they contacted me to see if they could rectify that t immediately. Overall a great experience!
Very nice easy to navigate shopping experience
Difficult to find what I was looking for. Details on parts not complete. Are the LEDS that come in the MLS modules wired? No pictures or information. Search window difficult to see, I finally found it.
I received my item today, much faster than I expected! LED came prewired, very happy to see that!
Thank You!
Good Service
It was quick and easy. My brother and I were tlking and asked, me "How much does it cost" then I said, "lets see" after that it tok me about 10 seconds to customize it to how I wanted it and I quoted him the price "75$" and he said "okay, now you can go back and costomize it" then I said "I just did" the light saber was delivered quickly with no damage.
Awesome service
Lightsaber arrived very quickly after placing the order and was well made. A top quality saber for sure.
Really clear, quick and easy to understand, good site
Always a pleasure to order from Ultra Sabers. I have just ordered 2 stunt Sabers for 2 members of the family & can't wait until we can all duel! This will be my 5th Saber ordered from the site & there will probably more to come in the future! THANK YOU!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck