Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Quite simply...impressive! I'll be back again! Amazing
Very fast delivery. Ultra sabers.com provides a good quality product that is entirely too much fun.
Quick and easy I live ultra sabors
Immediately fell in love with your site and am excited to see more awesome Sith sabers in the future!
Everything was awesome. You guys rock!
Wish they had the prices listed in local currency so I don't have to do currency conversions myself.
Emory and US took on my repair/reconfiguration and made it a very painless and wuick process. Being a newbie to custom sabers i had alot of questions and everything was answered super fast and i now have my saber exactly like i want it for my needs. Thanks so much guys! Sincerely, Jon
Awesome quality and speed!
Your order form is a bit complicated. Not unintelligible, just long and cumbersome. Might I suggest check boxes all on one page for modifications like The activation switch, Blade plug, Covertech clip & mounting wheel, etc... 14-16 drop down boxes with multiple options on each one can be a little intimidating and it's not easy to see all your choices in one glance 'til the very end of the ordering process.
Overall great experience. No issues & a fantastic product.
Excellent easy to use website can't wait for my saber to arrive :)
The web site is user friendly and informative. Very quick delivery. Would like more detailed instructions on removing and charging batteries.
It was very easy and quick to order and to be delivered.
When I was ordering, I had to jump through hoops to figure out what a specific part or electronic did, and when I clicked the link that it gave me, it didn't save my progress. So when I went back to the page, I had to restart the order again, and put in the same information I just finished. However, after receiving my order, and receiving it on time, I am extremely satisfied with how it looks and how it works. Work on your online ordering process, and fix how it takes forever to figure out the website navigation, and your order process will be amazing. Can't wait to order a new saber as soon as I can save the money.
Fabulous
Website is easy to navigate. Plenty of videos for info. Customer service and quick response to emails is excellent.
Placed order late Sunday night and received my new sabers Wednesday morning. Super fast delivery. Great quality product. I'll be adding to my collection soon.
Love the website, the product and the service!
Fast easy browsing menus on the web site, just the way it should be. I received my order very quickly ( I ordered the Graflex CE) and it was packaged very well with lots of bubble-wrap. The saber itself was just amazing, everything worked on it just like it was suppose to. Great company, I highly recommend Ultrasabers to anyone looking for a great lightsaber. Lots of options for your saber to get it the way you want paired with fast delivery!
I absolutely love my Scorpion it looks amazing and the sounds fonts are beautiful.
Easy to use interface, and plenty of information on sabers and their components. Saber arrived in quickly and I was impressed with the durability of the ultra edge heavy grade blade.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck