Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Love the sabers, only had them for one day so far. Hoping if I do encounter any issues the awesome customer service continues! Go ultra sabers!
We are completely giddy over our light sabers. They are SO well-made and they're even durable. Extremely high quality for what I consider a very reasonable price. We don't plan on using them too intensely but they hold up to playful sparring easily. I'm very impressed with the time frame in which they were delivered as well. You run a tight ship, UltraSabers! Nicely done!
The turn around time was excellent. I received a shipped notice later in the day that I placed it. I only wish that I had ordered more sabers with it.
Great service and great light saber
The site does a great job of describing the various features that can be added to the sabers. The saber itself will certainly not be mistaken with some chintzy Wal-Mart special. It looks and feels great. The sound of the Obsidian v4 soundboard makes the saber sound just like the ones in the movies, you'd almost think you had an actual lightsaber. I placed my order and 4 days later I had my saber in hand, so the speed with which it went from building to customer is fantastic.
I received my order within 5 days of it being placed. The sabers Guardian emerald with sound, Initiate V3 and Hybrid Consular (grab bag) all look, feel and sound exquisite adding to my collection from Ultrasabers.
Experienced no problems. When I recieved the saber my boyfriend loved it.
Love the website, this is my third order. I will be a repeat customer as long as current quality standards are maintained.
Received my blades in a timely manner and in good condition.
My blade is great I got the random blade and I am very pleased and it came in my favorite color even when I picked random
Instructional videos were a big help made ordering clear and easy
The website is very detailed and easy to use. Emory was great at quickly responding to my request to add to my order. They are amazing sabers and I WILL be purchasing more!
Great website, very easy to order. The only thing that could make it better is if there was a preview of what the hilt and saber would look like with the options one chose.
Product was great and was better than I imagined! Thank you
Absolutely incredible. Amazing customization options, gorgeous sound & design, it truly is a dream come true. The closest possible thing to having a real Lightsaber.
So far, I have had nothing but great service!
Update: The only reason I did not give five stars is because I would have preferred a little extra velcro around the battery module in order to keep it from rattling inside the handle. Other than that, a fantastic purchase!
I love the product, want to get more in the future. More Coupons please!
Easy as the last time, all arrived as expected.
Delivery and packaging very well handled. Batteries come inside the saber which made me think at first i didnt have any batteries.
A+ Haven't got to open it yet but cannot believe how quickly it came! I'm based in UK so for any buyers intrested there was 0 import tax! Amazing company
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck