Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Easy to understand what you are getting and what modification is set.
Defiantly will shop there again in the future.
My experience has been quite positive. I didn't receive any retention screws for both sabers; I don't know if it's a mistake or it's the way it should be.
But a good experience overall.
TY
This site is great! This is my second order and I could not recommend this site more!
Awsome
Once again, Ultrasabers has impressed me. I ordered the Manticore, and when I got it out of the box it was perfect. Beautiful emitter, thicker but shorter hilt than my other sabers, perfect for someone who is shorter, like me. My only minor complaint is that the battery pack rattles around in the hilt when I wield it, but a piece of electrical tape would fix that easily. FedEx took a few days longer to deliver it than I expected, but we must all learn patience, mustn't we? I am very satisfied with my all around experience ordering from Ultrasabers. I look forward to seeing more new hilt designs in the future, perhaps more modeled after SWTOR or the movies, and of course, original designs as well.
Recieved a very dim saber; Guardian blue Ultraedge Heavygrade blade initiate v4 aaa battery setup
Upon looking into website info, no difference between the li-on setup and aaa setup was mentioned yet friends who had li-on setup from ultrasabers had way better illumination
Saber is barely illuminated at the top
Couldn't believe the turnaround from time of order to delivery. Great job.
I love the product and I found the people at Ultrasabers to be responsive and professional. My one gripe is that the product is so customizeable, that it makes casual purchasers like myself have to decide some rather inane options. There should probably be a more standard product, rather than leaving the entire construction process so custom-oriented. Of course, customers should be able to customize their lightsabers, but a 17 or 19 point options checklist to get through the purchasing process is onerous. Anyway, I love the product and only have nice things to say about Ultrasabers.
Really easy to go through all the options...
Co fused with postage...a friend who purchased one on same day, paid $40 odd and was a premium delivery time, ie 2-3 days, I paid $80 for a longer service?, bit strange as we live very close to each other
Awesome, awesome, awesome! Now the whole family are jedi knights!
Shopping was made very detailed and simple.
Yours is the best service I've ever had thank you. I'm looking forward to my new light sabres The only change I would of made is I didn't realise until my order was sent I could have customised the free sabre if I had known I would have added sound.
You Guys did an awesome job on these and I loved the grab bag saber as well! I'll be doing a review and sharing these great props with my podcast audience soon!
http://creativeplayandpodcastnetwork.com/
Thanks again!
Jim
A smooth, intuitive order system, and my questions were answered promptly. I had requested it be shipped without batteries, due to a prohibited mailed items policy at my location. It was shipped with the batteries, but it didn't cause any issues, so in the end I'm happy to be able to use it right out of the box.
Very straightforward customization options - great site!
I love starwars and this was almost an adrenalin rush to see all of these light sabers! I loved the options and the ability to customize. These sabers are SOO bright! I purchased the blazing red and it is absolutely stunning! I will be buying more in the future because this is such a good quality item. I recommend to all Star wars fans! These light sabers are a must have!
Quick and simple.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck