Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Very detailed explanations on product specifications. Loved the videos def added another lvl of understanding on the saber its self. Well done guys! Cant wait to get my saber :)
Excellent service. Received my saber in 6 days! 6! I used fed ex ground. (The slowest and cheapest option)
I've always wanted to buy from UltraSabers but never had the money. I have always had Hasbro sabers but they aren't made for actually playing with. Let's hope these are.
Easy to understand and set up my saber how I wanted it.
The interface of the site is very easy to follow. The options available for customization are what definitely sold me to order my saber. Thanks guys!
This part was added post-order a couple weeks after receiving my saber:
A quick update, the battery life on the saber is simply fantastic. The color, the sound, the weight. All good things. Ground shipping took five days to process and 2 days to deliver to my apartment. Thanks again, Ultrasaber, you definitely have yourself a returning customer.
Amazing
The products look awesome, but the site could definitely be more user friendly.
Looking forward to receiving the Ultra Saber. We received the ultrasabers and are having fun with our friends
Overall, worth the money. A few minor issues but I would definitely give ultrasabers all my combat light saber related business.
It was a good consumer experience. There is nothing abnormal to report and I was treated always in a polite way as a valued customer
I've only purchased this saber so my shopping experience is limited. I did submit a question that was promptly answered. Thank you!
It was easy and all the information relating to any questions I had was available in a useful youtube video. Thanks for that!
Your website is great and my next saber will be one with sound for sure i told all my friends about ultrasabers and there excited to check it out, 5 stars all the way
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck