Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Smooth process start to finish, including customer service help with expediting shipment. I definitely plan to order from Ultrasabers again in the future.
AWESOME SELECTION! Have a huge option of sabers and price points. Sabers are very well crafted and delivery time far exceeded my expectations.
Very swift service, great product and I will definitely shop with Ultrasabers again.
Quick and easy, and the delivery only took a few days!
Some options didn't have any explaination (ie the Pommel options). Otherwise, it was very user friendly.
Some information I couldn't find on the website. But fans were more than happy to post videos and information on other sites.
Overall everything was perfect, the only issue was with FEDEX themselves. They delivered it to the wrong address and didn't seem to care about correcting their screw up. It was delivered to another house 5 houses down from mine.
Really cool item! High quality craftsmanship! 2nd one purchased.
Ordered a stunt saber a month ago, really liked the quality of it and how fast it arrived. Ordered another saber with the Emerald driver and illuminated power switch and cannot wait to get it in the mail hopefully this week. Great place to buy lightsabers.
This is my second time ordering from Ultra Sabers. The shopping experience is overall satisfactory.
Fabulous service
Good products. BBB++ but heavy Hilts.
Good people always have taken care of my orders or orders from friends.
Pretty simple layout and very well explained.
Incredibly fast delivery time. Was really impressed by that.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck