Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Lots of good info on evey option helps picking what's right
It was nice!
I will be buying more from Ultrasabers.
Overall I thoroughly enjoyed shopping with UltraSabers. However if I had one complaint it would be I wished the sabers were organized a bit clearer on screen. If I could rate half stars I would, giving you guys a 4.5/5
We try to find a solution about my situation, I hope every store take his time to respond to their clients as Ultrasabers.com do :D thats why i changed my mind :D
You guys are great! Thank you for a truly wonderful experience!
Love the website. Very easy to navigate and make your choices.
Second purchase from y'all! And as soon as this order arrives I will give a follow up review. First ordr of both Dark Initiate V2 sabers came in fast and i love them!.
Very impressed with how fast we got the product and well packaged.
Great product and service!
Very professional and excellent customer service...
Good communication, working with me to rush an order.
Build quality is exceptional. Customer service is top notch. Shipping was very timely.
I waited to give a review on my first saber to say that is was worth it, it definitely was as I couldn't resist buying the partner saber to the one I bought. With the second saber I also got a coupler to put my sabers together and it makes a wonderful double blade that is heavy enough not to be some casual thing, which really reflects how hard it is to use a double bladed saber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck