Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Great product and great price!
Simple and easy. Extremely fast delivery!
Really great, i just wish there were warranties advertised better and better savings. But it is so good.
Fast response to questions and explained everything I needed to know!
Great selection and easy process. Came in so fast!
Easy buying process. I'm sure items will be as described
No way to tell if something is out of stock until you try to buy it.
So far quick and easy. Make sure to ask questions in the forums to get experienced customers opinions on the various sabers.
I love the customizability you have on your site, but I wish there was a single page with drop downs for all of the options, perhaps once you've gone through all of the steps the first time. Also, some of the hilts are lacking in basic information like length and width (for example, to find out those dimensions about the Aeon, I had to look at the descriptions for the Aeon v3 and v4 which gave comparisons). It would also be nice to have information about weight as well. That said, I do love the number of photos and videos available on most of the hilts.
I will add that my delivery time was impressively fast. Definitely will buy again.
Product was as stated and seems to be of decent quality.
It is very easy to shop here. Their products are the best value and high quality for the $50-150 price range and are very satisfying to hold.
I love it!
Quick easy and fun!
Site was easy to navigate and was helpful with video tutorials on areas where i wasn't sure what it was..
There are tons of options, almost too many for a first time user, but all in all a good experience.
It's as simple as any other merchandise store, you place your order, fill in the information blanks and wait for your stuff to come, very straight forward.
Great people! Excellent so far! Got my saber on time and in perfect condition.
Easy to design. Endless options. Top quality product. Pricing that you can't beat Would recommend this to anyone looking for an authentic light saber.
I'm so far very pleased with my experience shopping with Ultra Sabers. I'm creating a dedicated high quality Obi-Wan Kenobi cosplay outfit and I believe this will be the piece that ties everything together.
Update: It's perfect. 5 outta 5, highly recommended. I will be shopping at Ultrasabers again!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck