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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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The whole experience was great! I contacted customer service to check on my saber and they got back to me super quickly! Also, my saber didn't take too long to ship and came in good quality.
Bad, everything took way too long, also sent a ton of emails and didn't get a response
There's not a lot for me to say, I don't know much about the technical stuff that went into it. It's pretty, it's fun I've spent at least an hour or two twirling it around like a crazy person every day since I got it. I already want another one.
Really great sabers.
The sabers from here are durable and impressive and I'd recommend them to any saber or star wars enthusiast any day!
After many months of combing the internet I decided to purchase two Ultrasabers for my daughters. They are huge Star Wars fans and wanted a combat ready saber they could "play" with. I placed my order just as the holidays hit which slowed down the delivery time. After patiently waiting several weeks the sabers were delivered. My girls choose an Apprentice LE V4 and a Graflex SE. They absolutely love these sabers. They are extremely durable, very loud, and are a lot of fun. After a few weeks, the apprentice sound stopped working. I shipped the saber back and within a week the saber was back in my daughters hands. I can't say enough good things about Ultrasabers. If you are looking for a great product and customer service buy an Ultrasaber!
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For the mystery box and it came in my favourite colour!
I ordered 4 of the lowest tier sabers you can order, on may 17. Didnt get them in till around July 5th. Longer than expected, customer service was poor but the sabers are great! If u don't mind waiting and can get past the lack of communication, it's a good brand. But customer service was very poor.
Great light saber. I understand how difficult it is with Covid. But six weeks is very long to wait. Very happy with the product. Annoyed with the time.
It was fine, shipping couldve been worse, and I'm happy with the product.
I thought their service was great on my end but I know people who haven't gotten their sabers 3 weeks after mine and bought them before. Plus they haven't gotten any responses to their checkup emails.
Very good and very nice items
I thought the wait was a bit long but that's normal from what I've heard. Product was what I wanted so I'm pleased
I have sent various emails however and gotten no reply since the very first one.
While I completely understand you're very busy and stretched thin on staff at this time, you have to see that from my perspective I've spent over $300 dollars with yourselves and receive hardly any communication answering my questions bar an automatic response once.
I am happy with the items received but unfortunately am unlikely to make another purchase with yourselves in the future.
Placed order may 17 received july 8 liked the saber I got box was little damaged but didn't affect the saber would buy again
The boys love their sabers. Great quality and they look awesome.
The shipping took a bit longer than I expected but I blame COVID for that. Overall this was a great buy! Grabbed a mystery bag saber and am not disappointed at all! Thanks guys
I didn't expect to get my order so quickly with Covid interrupting life. I was shocked it came so quickly. I think I had it 2 weeks or so after ordering. Thank you Ultrasabers crew, so very much! I absolutely love my Saber, you guys are really hauling butt for your customers and it's so appreciated.
I didn't receive my blade plug but other than that I am quite happy with the Saber.
Took a while to arrive but given the current situation I'm happy to overlook that, just wish customer service was a little better at responding to emails.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members