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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Very fantastic
Everything seems very easy to handle on the site so far
Arrived super quick i wish you had more shipping options then just fed-ex because its a little expensive
Customer service was well informed and so well-mannered. They must hear the same questions from so many people it probably does get a little annoying. Their concern is finding ways to make you happy though and it shows. Thank you Ultrasabers. May the force be with you all.
The videos were a big help in deciding what I was going to get. The quality of the saber is really good and way better than I expected. The saber is a good weight. The only thing that I did not realize was that the blade size 36" is super long for me (I'm short 5'2"). Overall, my experience with Ultra Sabers was very pleasant and will buy again in the near future.
Thanks!
I love u guys!
I am still having trouble connecting my saber to change any of the available options. I have recently ordered a new computer and will wait to see if the new computer provides me an easier time with this. I am waiting to contact your customer service for further help until then. Emory has been very helpful so far, but something, perhaps on my end, continues to be an issue. Thank you.
You guys did great. Fast delivery, just what I wanted, and the product was well packed and arrived in great condition.
I have wanted to purchase a quality replica for years, but was unable to find a company that produces a quality product, at a reasonable price... Ultra Sabers provides both quality, and extraordinary price options. I have purchased three sabers to date, and Ultra Sabers have secured my custom for future orders.
Quality product, outstanding options, outstanding price!
Easy to follow steps
It was great. I hope to be getting more very soon
I did a lot of research prior to purchasing a fx lightsaber and had been to many sights. Ultrasabers.com stood out the most to me based on variety, reviews, and prices. You have the most options as far as customizing your own saber and it was very easy to both order and use my saber once I received it. I mostly appreciate how user friendly your site is. I know nothing about electronics, LED, battery power, etc. You were very clear in explaining the differences between options and made sure I knew exactly what I was purchasing. My sabers themselves arrived very quickly and the quality was beautiful. You do excellent work on those hilts. I will definitely be back to purchase more of your sabers. Keep up the great work!
Really easy to use the ordering system and very informative options! Looking forward to recieving
Great
I love these sabers! I definitely plan to order more!
Awesome customer service
A very pleasant shopping experience.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck