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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Big selection with lots of extra options.
I really like the fact the color actually pops up when choosing a blade color, really helps with the decision
Great place and fantastic value
AWESOME. I'm so happy with everything
Can't think of a single complaint.
Quick response on an emailed question!
Very pleased with you guys. This is my second purchase, your customer service is excellent, and your sabers are amazing. Can't Wait till my next purchase! I will be returning!
Very positive!
Great shopping experience
I got my saber in about 2 and a half weeks.
The selection of items to choose from is super great, the prices are reasonable and the customization process was rather simple and yet offered a lot of options. The informative videos and customer testimonials were a real help in making our final decisions. Immensely enjoying playing and dueling with our sabers! We feel like legit Jedi :)
Very good! Quick to respond to emails and even quicker ship times. Great quality product.
Everything comes as it looks. Sabers hold together great. They look phenomenal. Not too heavy, not too light. A great way for an adult to fulfill his fantasies of being a Jedi. Also looks great for conventions.
Very fast shipping, great product. Completely satisfied.
%100 satisfaction. My ultra saber arrived in a timely manner and in perfect working condition. I used it as a prop for Halloween and also had a couple of duels. Everything works great!
It was fun to design my own saber and the process was easy because of all the videos along the way!
Easy to use and understand. Willing to help with non-profits when able.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck