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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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I have been lurking on your website for months. I have finally pulled the trigger and placed an order. Fairly cash poor right now so I went with a basic stunt saber, the Aeon. From what I have seen though I am sure I'm going to want to save up for one of the emerald sabers with sound eventually. Your site is awesome. I have spent hours watching the how to and review videos. Very easy to navigate and the fact that you have so much information available makes me comfortable that I have made the right decision to go with an Ultrasaber over some of the others I have seen.
So excited for my lightsaber!
There was an honest mistake of getting the wrong model hilt, but was addressed quickly, professionally and to my satisfaction. Excellent purchase and will be a customer again.
Shopping here is real simple. The layout is easy to understand, they lay out your choices in a manner that makes the experience much easier and quicker. Its great.
Very thorough website. Detailed pictures for most options. Very helpful forum community. Great customer service.
Loved it
It took me a while to find good information about the different hilts, but I found what I needed to know, and I'm confident about what I ordered. It certainly turned out well. This is a good place for sabers!
Great very informative, nice designs,and all in all great product.
Will be shopping again
Very positive all around experience!
Good! Would like more personalized options for my saber!
Very awesome site. I feel like my lighsaber fits my character perfectly. My dream saber.
Perfect everything.enough said. I advertised the sabers lastnight in my area for Halloween :)
It was fast effective and worth the price.
It's great and very easy to get what I wanted.
Shipping is always fast and fast response to email questions which is great can't wait to order again
There's a great deal of customization, and each section is incredibly detail.
Great experience, would definitely buy again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck