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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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I loved everything about my experience with Ultrasabers. One of the best customer services of any product and the product itself is just as good. My only complaint would be things are a little pricey but I definitely got what I paid for.
Good comprensive details and resources on site, full walkthroughs on how to change settings and overall good quality saber.
Ultrasabers is the BEST!
Easy customization and payment system using in site payment.
Lots of choices, but a really well laid out web site makes it easy to find what you want! A+
I have ordered form you guys in the past while i was overseas in Singapore. It took only a week and a half to get my order! Awesome service and fantastic products, keep it up!
Last time I ordered a pair of lightsabers and received them very quickly. This time was no different I received my order within a week.
This is my second saber, and i haft to say, I really liked the first.
You have so good and easy a page, that its not a problem to find what you seek, and know what to get, thanks for the help vids.
Ive ordered a few times and theyre pretty good quality and they ship quite fast
Ordering was simple, delivery was fast, and saber is awesome. Keep up the good work and I'll keep buying.
US is great!
I found the quality of purchasing a saber from Ultrasabers extremely satisfying!
Amazing, they fixed my in less than 4 days and the work is wonderful!
UltraSabers has the best lightsabers on the market. Personalized or custom options could be improved.
It was easy and fun to shop for ultra sabers. This website is setup perfect for new customers!
Very satisfied. Great customer service. High quality product.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck