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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Easy to do and great quality. It's awesome
Lots of options and easy customization of your saber. Would buy from again.
Cool stuff
I just say the experience with ultrasabers are very great. Good job everyone. :D
Easy, convenient and flexible to customized.
They shipped quickly, with everything that was requested, the saber looked good, and it works very well. My only issue was with the actual blade itself. I got into some dueling with a friend of mine and I suppose the film inside wasn't glued fulled, because it bent inward near the tip of the blade. That aside, it's a lovely saber, and I will be buying again.
The site is well organized with a nice set up for customization of your saber. Very impressed.
Amazing products! Keep it up!
I will be back for more.
Navigation is very easy and customer support response time was great.
Pretty pain free
Very easy to do. Love all the options. Fantastic customer service. Best I've ever had.
Great service great options no worries
Excellent company that worked with me 100%
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck