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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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This was my first purchase so I think it's great and I like what I bought came exactly the way I wanted
Easy enough interface, nice options for all the products (An option to make certain claws compatible with another Emitter out of the box would have been nice but there we are). Only thing I'd change is a more clear and concise explanation for a couple of the options, but otherwise excellent.
Easily navigated site, great options, great service and very fast delivery
Very well designed website, very streamlined and easy to use. I applaud the UltraSaber staff.
Great so far! Thanks much
Fantastic customer service and superb quality of products
Looking forward to the product
The experience was great. Looking forward to the next saber.
Great service! Second saber bought :)
I love Ultrasabers, and I own 3 of them.
Good experience. I wish that the "wish list" would show what options you selected instead of just the model.
It's a great quality product and very durable
It was very easy to navigate the website and if Im as pleased with the product as I think, I will be making more purchases in the future...thanks
Checkout gave me some issues with the address listed on my card, but I appreciate the security it provided.
Easy to navigate site and like the option to pay thru paypal.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck