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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Very easy to navigate interface!
Excellent site and resource for sabers and parts!
Awesome site cant wait to hold my new saber!
Great! Both sabers I bought are incredible. I didn't expect stunt sabers to be that amazing! Definitely worth it! Shipping got a little delayed but worth the wait!
Been great. Had some issues but all were answered via email
Only major hiccup was with the local post office.
Ultrasabers were great
Thank You Emory For All of your Help with My Order. I had Emailed you and Got a reply within that hour and within that same our i placed My order. Thank you guys again! I will Definetly come back here for future purchases.
I received my saber very quickly snd it looked beautiful but my battery pack was stuck and my saber was damaged trying to get it out.
Needed the saber quickly and they made it happen. Great customer service.
So far so good website and ordering process fairly simple
Every options are explained and clear, that's very helpfull
Absolutely love Ultrasabers, I will remain a loyal customer for their great product, excellent customer service and reasonable prices.
Best day ever
Until now no problems with the saber.
Good material and very cool to play.
I ordered my saber on a Friday night, and received it the next Thursday around two PM. The service and customer support I have received from Ultrasabers has been top notch. The saber itself is lightweight but strong machined aluminum, the LED that gives the blade its color is extremely bright, and the assembled lightsaber has a great overall balance and feel in the hand. I would recommend Ultrasabers to anyone who is looking for a nice, sparring capable lightsaber.
Really good. Walkthroughs helped a lot. Very professional
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck