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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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The saber is nice, the family loves it.
Cant wait to see this!
I was absolutely THRILLED to receive my ultrasabers so soon. I was expecting to have to wait a while but I had it in less than a week and, conveniently in time to grace my Halloween costume! Ahh yes!
Awesome work guys! Keep it up!
Couldn't be happier with my purchase. Gonna be a life long customer!
So far so good! Please email updates on my order, THANKS.
You couldn't get me to say something bad about my experience even if you "forced" me too!
Smooth and easy.
Great layout and visuals. Especially love the 360s!
Pleased across the board! Thanks Ultrasabers!
This is my first time buying from you. Using Paypal is good too. Thanks guys!
US is always knowledgable, prompt and professional. I enjoy the product and the people.
Great. Would do it again.
I had too many questions and was at times very indecisive, Emory and the staff at Ultrasabers took their time and guided me through the process. Awesome!
I just ordered my product, ive yet to receive it. However everything thus far has seemed typical of any place ive purchased from online.
Hopeful that all works out
The website was very well laid out and easy to navigate. Customer service has been the best I've dealt with for any online purchases.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck