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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Easy to navigate. Good videos explaining details and great customer service!
Website was easy to navigate and options were amazing.
So excited to make another order... Excellent products and services from Ultrasabers... 5 stars:-)
Ultrasabers was an overall great experience. Between them and saberforge was a hard decision as both companies have excellent products. However, the number one factor in choosing ultrasabers was the kindness and unrudeness of the owner. Emory is a great craftsman and businessman and I am happy to help him! I will definitely be buying from him again.
Great customer service, prompt responses to emails. Very fast delivery time.
Just amazing. Answered all my questions, rushed it so I could have it for my cosply at comic con. Thank you so much!
Website is amazing and detailed. The presentations of what is available to purchase and the options is great. With such personal gear as a saber it is satisfying to have Ultrasabers seem to understand that clearly.
Great fast site... pretty easy to navigate the options.
It was a quick and easy check out. The website is simple to use and laid out well. From the time I placed my order, I received my saber in about 10 days.
Quick and easy to understand! Can't wait to buy from you again
Everything was fine and clear
Always a pleasure. The service and product are always excellent.
Always a joy buying from US especially on how Emory keep you well informed. Thanx a lot US.
Fantastic
Awesome Products!
I will shop with them again in the future!
Ordering was very easy and clear. The product is exactly what i wanted.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck