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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Website is so easy to navigate, makes purchasing a breeze
Great products at a great price.
Very easy and efective i will defenately buy another saber sometime soon
Mobile website could use some work, but relatively smooth overall. Excellent customer service. Sabres are expensive but very well made.
This is an awesome site, CUSTOM, CHEAP, & DURABLE light-sabers made by professionals. My only complaint is with the shipping rates and otherwise noted loose parts. They're a wondrous place. 4.5/5 stars.
Wish you could edit saber prefs after saber has been added to cart. Also, some staffs hilt measurements were listed yet most others were not. This made my selection process take much longer by having to go look up the singal hilt length and double it to find the approx. Staff hilt length. Other than that, glad to see video and lots of pics. Thanks. Also, your promotion idea of video reviews was great! Lots of info from what other customers thought and had to show was a BIG help. Shipping and emailed questions were all done in a very timely fashion, thank you.
I enjoy my Saber, so I purchased 2 for my Adult children.
Great options at a good price
Very quick and reliable, has a awesome selection, and amazing customer service
I love your gorgeous sabers. Its a dream come true to be getting these from you guys.
Thanks again
Very easy first ordering experience. Straightforward menus made it simple to select the options I wanted or didn't want. Shipping was also faster than I anticipated. Great product, great service, great company. This won't be the last time ordering from here
Love the options but couldnt afford much for my first one but will go all out for my next!
Fast shipping!
Great website that goes to incredible lengths to ensure that any questions first-time users get the answers they're looking for quickly and in formats that are easy to understand. Well done. Look forward to receiving the product.
Kinda wish I could have seen the whole thing together before I bought it but over all the setup your website has worked well.
Video links that depict specific features should be provided when selecting options.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck