On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
We monitor reviews for authenticity
Keep up the good work.
Everything was pretty much perfect. Ordering exactly on the site was easy, and it very well described each option, and there were many great options! The price was really fair, not cheap, but not as expensive as I would have expected. And it came to me well-wrapped and built as ordered!
The only issue was a very minor one. I got an email from UltraSabers several days before they shipped my saber that it was already on its way, and possibly already had been delivered. That was confusing, because it hadn't. But it did ship a couple of days later, and I had it 5 days after that. Total awesomeness!
Easy navigation, easy checkout. I cannot wait to receive my sabers!
Quick and easy purchasing
Great very easy website to use and great products! Will be buying another hopefully soon.
Great buy!
Great service, easy to navigate, and better than all saber sites.
Really enjoyed the easy to learn interface and set up, as well as the customization options for the order! Would recommend and have recommended this site to several friends and family members as well, keep it up Ultrasabers!
I love Ultrasabers, they have very reasonable prices for the quality of the product you receive, with excellent service and swift delivery times, though shipping gets a bit expensive when you live in Sweden.
Excellent selection and reasonable pricing. Love it so far. Others ate jealous of my new saber.
Muy rapido y fiable. Lo unico, se deberia avisar se los gastos de aduana, que en mi caso fueron 32€, pero merecen la pena por tener un sable laser de esta categoria.
Forcetastic
Easy and exceptional as always.
My son, whom I have ordered for, loves Emory and enjoys listening to his lightsaber descriptions.
Excellent and amazing, fast service thnx all Ultrasabers :)
I'm glad I went with Ultrasaber!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck