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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Great! Easy to navigate. Keep up the good work. I have referenced my friend and he will be purchasing from you as well. :)
Love Ultrasabers,awesome service,look forward to starting my collection of sabers
Was a wonderful and professional experience. Any question I had was explained
Very good experience, overall.
Very helpful customer support.
Great chirstmas gift!
Great
This was my first time ordering from Ultrasabers, but I've been familiar with the site for quite some time now. After looking up other custom saber sites and checking out a bunch of reviews and videos, my friend and I decided to take a chance and place an order. He got the dark sentinel le v4, I got a regular sentinel v4 and a dominix v4.
Ultrasabers was definitely the right choice. The site was easy to navigate, the prices were fair for what we got, and the quality is top notch. We dueled for like an hour with no noticeable damage to the blades (glad we sprung for the heavy bades). I'll definitely be making more purchases from Ultrasabers in the future.
Fantastic customer service, extremely fast delivery, a wonderful shopping experience.
Good interface, very easy to use.
Great experience! I'm looking forward to the quality saber
Check out process was easy. Can easily navigate online store and find enough info for all the options. Website is super thorough. Emory was very helpful in answering my questions and was prompt with his responses. The light sabers I purchased were well made, definitely quality craftsmanship. The sabers were packaged well when shipped. Will definitely be making future purchases. Thank you for everything.
Some info on site seems to conflict, but with all the videos that are included with every step you can easily find any answer you might have. Plus Emory is extremely friendly and answer my emails within a few hours.
Wonderful selection and even better people running the company! Very beautiful product, made with the best care and perfection! I adore Ultra Sabers, and refuse to buy anywhere else!
I can't wait to buy from them again.
I love my Saber and the customization experience was clear and accurate.
I did notice that my blade plug was not trimmed down in the way that it seemed to be described in the archon v3 video, but I think I prefer it the way I have it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck