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Ultra SabersReviews 19,632

3.3

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From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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44,070 reviews

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graham c.
1 review
0 helpful votes
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Arrived earlier then expected looks great definitely recommend

Date of experience: April 12, 2016
eric w.
1 review
0 helpful votes
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You do fast work and supply a great product but the BS hassle of having to be available to sign for the product through FedEx is a HUGE pain in the back side. I have a job. I get off at 4pm and it's a 2 hr commute. FedEx wants to charge me an additional $5 if I try to change the delivery to 5-8pm. I don't have a car to go to a FedEx location if they refuse to deliver when I'm home. My package arrives today and I can only hope they deliver after 6pm.
As for the "out of stock" issues, I don't feel it's right to put pretty much every item on your website out of stock and then have them available and shipped in less than a week. It's "nice" to still get my order but many times I decided to NOT order due to seeing it's not in stock. I simply took a risk this time. I even had a friend complain about it when I told them about the website.

Date of experience: April 12, 2016
Daniel L.
2 reviews
0 helpful votes
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Overall, the experience shopping at Ultrasabers is good. Their sabers are top notch and their customer service is really good.

Date of experience: April 12, 2016
Paul S.
1 review
0 helpful votes
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Great, easy service
April 12, 2016

Great, easy service

Date of experience: April 12, 2016
Carole H.
1 review
0 helpful votes
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Delivery very quick
April 12, 2016

Delivery very quick. Delighted with product.

Date of experience: April 12, 2016
Edward H.
1 review
0 helpful votes
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Easy navigation on website, easy checkout, fast shipping, great products!

Date of experience: April 12, 2016
Matthew K.
1 review
0 helpful votes
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The website is very simply and logically designed, with all of the saber choices set up clearly with videos to explain most questions you could have.

Date of experience: April 12, 2016
Max T.
3 reviews
0 helpful votes
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The customization process is incredibly vast that it requires some reading. However, all the information is well documented if you look for it, or if you ask ultrasabers directly during the purchase process. This small research required to configure the lightsaber contributed favorably to the inmersive experience. Once purchased, the configuration options of obsidian and emerald drive make customization easy.

Date of experience: April 11, 2016
Stephen h.
1 review
0 helpful votes
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Tottally awesome absolutely love my sabers and great customer service

Date of experience: April 11, 2016
Andrew M.
1 review
0 helpful votes
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Easy Ordering!Outstanding Products!You now got a customer for life!Thanks Ultrasabers!

Date of experience: April 11, 2016
Errol T.
1 review
0 helpful votes
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Very fast shipping
April 11, 2016

Very fast shipping. Product came with a decorative screw that does not fit. The blue screw does not stay in place.

Date of experience: April 11, 2016
Bryce L.
1 review
0 helpful votes
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Very good customer service and it was a pleasure doing business with Ultrasabers.

Date of experience: April 11, 2016
Alan P.
2 reviews
0 helpful votes
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We've got two of your stunt sabers to support an ongoing class we are starting later this year. Love your product. Excited about using you for all our future work.

Date of experience: April 11, 2016
Brandon C.
4 reviews
0 helpful votes
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I luv the lightsaber styles and designs
April 10, 2016

I luv the lightsaber styles and designs

Date of experience: April 10, 2016
Michael M.
2 reviews
0 helpful votes
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Quality work in quick time
April 10, 2016

Quality work in quick time.

Date of experience: April 10, 2016
Celina P.
2 reviews
0 helpful votes
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Quick!
April 10, 2016

Quick! Easy! Secure!

Date of experience: April 10, 2016
Peter F.
1 review
0 helpful votes
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Melody was alongside with a chatbox to help and answer every question. I felt like it was a walk in experience!

Date of experience: April 9, 2016
Adam B.
8 reviews
0 helpful votes
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The best lightsaber shop and its easy to customize your saber the way you want

Date of experience: April 9, 2016
Colton Q.
1 review
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Awesome and easy!
April 9, 2016

Awesome and easy!

Date of experience: April 9, 2016
Ty t.
1 review
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Easy to pick my saber and customize it as needed.

Date of experience: April 9, 2016