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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Simple interface.
Good
Several emails sent, replied within a very short and unexpected time period. Saber was shown as out of stock, but shipped within 3 days of purchase. Friendly staff members who give efficient and effective help.
Awesome website. Easy to use. And it sells LIGHTSABERS.
My shopping experience was awesome, it came in a timely manner and is exactly what I was looking for.
Was easy enough and clear to understand.
Good value for money on the market.
Quick & easy from beginning to end.
Great product and fast shipping!
Everything was quite smooth. Received answer to a question I emailed in before the end of the business day. Thanks very much
Easy ordering, however, Ultrasabers should put a backorder notifications on the selection of sabers, before you click on a saber you are interested in. Of the 6 sabers i was interested in 5 were on backorder, and i almost gave up.
Easy and user friendly.
Great shopping experience! Great service! Great buy!
Excellent quality and craftsmanship, you will get what you paid for and more. The Emerald Driver is awesome, every color blade all in one. The Obsidian Sound card is fantastic as well! I will absolutely buy from Ultrasabers again.
It´s my third purchase here, and so far everything went perfect...as always! Turnaround and delivery time was less than a week...to Germany, I might add! Incredibly fast! And the saber is a beautiful piece of work. Thank you, Ultrasabers!
Easy to navigate the website, plus very helpful customer service.
Don't have it yet
Received my first lightsaber from Ultrasabers.com today and everything went well: build quality (machining, anodizing, etc) and shipping/delivery. I'm a happy camper and will continue to do business with this company. One thing to add, their customer service is prompt, polite and flexible. For that alone I'm sold.
I purchased several grab bag sabers without hilts for my 9 year old to experiment with building his own light saber - he had fun building his own with various materials for hilts. These are tough enough to be used in battle for a kid (just make sure they don't hit each other OUCH!)
Once my son saw the Ultra Sabers site he decided to save his money and purchase a Grab Bag Hilt without sound. He LOVES this saber and prefers playing with it over his plastic kid saber. This is a MUCH better quality product than the kid sabers you see all over. The red light is bright even in a well lit room. It can take a beating without breaking. It cost a lot more than a plastic toy but I have no doubt that it will outlast the plastic one. If you want a beautifully made light saber that is built to last I recommend buying an Ultra Saber.
I would have appreciated either a chat or an on-phone conversation to make sure I didn't make any ignorant mistakes. Otherwise, I believe all will be well.
This is my second time here. Completly addicted. Great product, great service. Thanks guys! I am saying these things despite i had some problems with my first order.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck