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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Excellent! It arrived within the week of ordering (to Malaysia) and all my sabers arrived in great condition! Thank you so much!
My over all experience was great, I don not know of any thing more that I could ask for.
Easy system to customize saber on website, updates were nice step by step. Shipping took longer than expected but that is out of the hands of ultra sabers.
Some confusion on checkout with verifying the availability.
Easy to use and easy to navigate through
My experience ordering has been excellent. I have purchased three sabers and I have received them within or less than a week. The quality and detail is very impressive. I am looking forward to adding to my collection with purchasing more sabers in the future. Thanks and continue with your top notch service and products.
Not the easiest for doing comparisons of hilts and blades, but user reviews on Youtube help a great deal.
It was my first order, so wasn't exactly sure what to expect.
But once I held my saber, and started messing around with, I knew I was holding an amazing product.
Restocked fast!
User friendly website. Quality products. Obsidian Lite is a great value buy, It's very loud. LEDs are very bright. You will NOT be disappointed. Will buy more in the future.
I have spent somewhere between $2,500-$3,000 with Ultrasabers for a large group in San Diego. Buying around 20 or so sabers, maybe more. Other members of our group also shop here. It's great!
Extremely fast shipping and really fast crafting time. Also really good quality for the price I paid
Great quality saber, arrived very fast. Will be getting more in the future.
The good: The saber is beautiful, and the Emerald Driver and Obsidian sound board are a joy to play with. And the turnaround time was lighting fast. Really is the best saber for the best price currently available anywhere.
The not-so-good: I asked a question within my order status, and sent two separate emails before my order shipped. However, I never received a response to any of my queries, which was unfortunate, especially given the large price tag of my order.
Also, the blade plug I received does not fit my saber (Archon 3.1), so that was a bit disappointing.
I was very pleased with how quickly my order was fabricated and dispatched and very pleased with the customer service team with how informative and helpful they were.
Excellent site! Am really pleased with the quality, look and feel of my saber. Intend to order more!
Always quick response Thank you very much.
Very nice, feels comfortable in my grip. My only real complaint is that the upper part of the saber, where the cross guard is, was a bit wobbly and didn't feel secure. A bolt on the other side of the saber wasn't tightened all the way, and simply tightening it myself fixed the problem.
I have been wanting to order this for quite a while. Looking forward to many years of fun with my light saber! I received my light saber very quickly, and everything was perfect! Thank you Ultrasabers!
Browsed many times, finally made a decision (and it was hard). Great work on all the saber hilts.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck