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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Great site, wonderful customer service, and an amazing product.
Easy and smooth, Great job!
Excellent customer service, we ordered and received our product within a week and that is with international shipping. It is as epic a product as promised. Would highly recommend Ultrasabers!
Great site and great service, I just wish so many of the models were not out of stock! BRING BACK THE V3s!
Awesome products, just wish the V3s were coming back into stock in time for the raffle!
Ultrasabers products are extremely reliable.
Everything i could want from an online shopping experience
It was so good the first time I bought another.
The customer service was excellent and the process of selecting your saber features is very easy to navigate through!
Item on back-order, please send asap. Ordering was great with lots of videos for explanations. Thanks!... edit:: My Ultrasaber arrived in only 6 days, Exceeded my expections by bounds! Thanks! - a very satisfied customer.
Great dueling saber been in use since the day I got it.
Excellent customer service and representatives who helped me every step of the way. I will be ordering from U.S. again!
I have been looking for a custom saber for a long time and found that ultra sabers have the best options that fit my needs and wants in a saber.
Everything it`s perfect, the customer service is wonderful, i am very satisfied and happy!
Everything it`s perfect, the customer service is wonderful, i am very satisfied and happy!
Great customer service, great products, overall great business.
First time I've bought a saber and I'm really pleased. I live in the UK and the delivery time was surprisingly quick!
The process is a little confusing but overall not bad, had issue with PayPal but not Ultra Sabers Fault, the paypal portal used payment method that I wasn't wanting to use.
You guys have great sabers, i with the ones i really liked werent back ordered though
Great product at a fantastic price!
Really wish there was a way to see the selected options in my wishlist, and that when I remove one instance of a particular item that it didn't remove ALL instances of that item from my wishlist. Also, a link back to my wishlist from the cart page would be nice.
Once I've decided what I want and what options I want included, the process to order is very straightforward. Bonus that PayPal is accepted too.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck