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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Great customer service with great staff.
I'm an international customer from Saudi Arabia. This marks my seventh purchase from Ultrasabers; they've always delivered a quality built saber that is durable and bright. My collection of Ultrasabers keeps growing, mainly because I'm impressed.
Absolutely love my Ultrasaber. My order got here quickly and way ahead of the projected timeframe. My only complaint is that I had to pull out the battery pack and tape them together or the saber would shut off when struck; a problem I believe I shouldn't have had since I paid a fair price for it. I will however choose Ultrasabers again!
Was able to get all my questions answered, just had to work up the will to spend so much XD
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The website is very informative. It was easy to customize my saber. Fast shipping. I would recommend Ultrasabers to my friends and anyone else I meet. Thanks to Emory and Co.
Very quick and easy delivery, awesome product. Will defiantly go for a grab bag next time, maybe four!
I thought I ordered once and the page timed out and when I asked about it I got a quick response
Great saber, excellent sound and visuals. Super fast turnaround time. An all around quality product.
So far it's been a good experience. The problem I had with the delivery was that someone had to be here to sign for the package.
Had to take time off from work to be available.
As advertised. Thanks
Excellent I will definitely be trying my luck at another saber soon
My experience was pretty good. The only thing was that when the saber goes out of stock it really does test your patience.
But Ultrasabers team was always available to answer all my questions.
Thanks Ultrasabers!
There is a problem with one of the sabers I've received one of them as soon as i turn it on it turns off by itself...
Very pleased! My 11 yr old was very excited and has read and researched your product for several days. He was very happy with the light saber.
Just got much saber last night, I'm satisfied with how this has been.
Easy and fun building my own saber!
Fast shipping, great products awesome site, easy to use.
Awesome! I have been waiting for the Aeon V3 to come into stock!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck