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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Andrew P.
2 reviews
0 helpful votes
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Shipping was fast, lightsabers were beautiful
July 27, 2020

Shipping was fast, lightsabers were beautiful

Date of experience: July 27, 2020
Germany
1 review
0 helpful votes
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Not a good place to order from... We ordered it in MARCH and still have not heard back from 1 email i sent them and they never answer the phone. Save your money..

Date of experience: July 27, 2020
Texas
1 review
2 helpful votes
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Worth the wait!
July 27, 2020

Took a while to process(10 weeks). Patience, young Padawan. So worth the wait! Thank you Ultrasabers for everything y'all do. If you're going to buy more upgraded versions(Obsidian V4 sound, Diamond) the lead time will be longer than advertised, but you will not be let down.

Date of experience: July 27, 2020
Australia
1 review
0 helpful votes
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Blade delivery
July 27, 2020

Was faster than expected in this unsure
Climate. The blade was of excellent quality and exactly what i expected.

Date of experience: July 27, 2020
Sonya D.
1 review
0 helpful votes
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Just needed emails answered or phone calls returned concerning expected delivery. Order way ahead. It took 3months for order to arrive. We did receive an email once it was shipping which was such a relief because we truly thought we just wasted nearly 200.00. We wanted to add sound to the saber but couldn't reach the company.

Date of experience: July 27, 2020
Minnesota
1 review
0 helpful votes
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Happy with purchase
July 27, 2020

I ordered 2 short bladed practice sabers with connector piece for the middle. Very happy with them. Can use them separate or together. Thank you.

Date of experience: July 27, 2020
JW C.
3 reviews
0 helpful votes
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No response to my emails asking for updates on my order. Two months to receive a mystery box order, while customers who placed their orders later got them much earlier per their posts on the Ultrasabers forum.

Quality of the item is rather basic and not very impressive. Then again, it was a mystery box order, so they could have put anything in it and fulfilled the order.

Date of experience: July 26, 2020
Brett R.
2 reviews
0 helpful votes
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I've purchased sabers in the past this is my first experience with accessories this was a simple and easy process.

Date of experience: July 26, 2020
Aaron Z.
1 review
0 helpful votes
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My 3rd purchase from US, my previous 2 had excellent shipping time but this time it took over a month to ship. Products recieved were excellent

Date of experience: July 26, 2020
Whitney S.
1 review
0 helpful votes
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No response about when we would receive my son's light saber after multiple times that we emailed. 2 months after payment with no word. We realized it would take a while bc we had had a similar experience with the last one ordered for another son, but was hoping for at least some communications. My son does love his light saber, though.

Date of experience: July 26, 2020
Jesiah P.
1 review
0 helpful votes
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It was okay, although my Sabers arrived malfunctioning.

Date of experience: July 26, 2020
Darth V.
1 review
0 helpful votes
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It's a pretty good quality saber doe it would've been helpful to know where the battery's where at being a first timer and all

Date of experience: July 26, 2020
Spairow R.
1 review
0 helpful votes
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They forgot one of my sabers
July 26, 2020

They forgot one of my sabers.

Date of experience: July 26, 2020
Richard Q.
4 reviews
0 helpful votes
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Excellent quality and delivery times,from U.S to Australia

Date of experience: July 26, 2020
Jonathan N.
1 review
0 helpful votes
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My blades were shorter than i thought other then that all is well. Sturdy saber great sound and great design.

Date of experience: July 26, 2020
goose T.
1 review
0 helpful votes
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Really easy to tell what you were getting, good quality, good pricing. Response time on orders and shipping time was really good based off expectations.

Date of experience: July 26, 2020
Juan M.
9 reviews
0 helpful votes
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Was properly level set on the website as well as the forum on how long it could take. I was shocked my order only took 20 days total to recieve! I'm missing a charger for one of the lightsabers that I had a recharge port installed, but that part I'm more than happy to wait on. I definitely love my Frankensaber!

Date of experience: July 26, 2020
Craig M.
6 reviews
0 helpful votes
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Far too long delivery time and no reply or response to multiple emails sent.

Date of experience: July 26, 2020
DaddyWan K.
1 review
0 helpful votes
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Beautiful craftsmanship with relatively speedy shipping time

Date of experience: July 26, 2020
Wendy H.
1 review
0 helpful votes
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Just took too long only problem
July 26, 2020

Just took too long only problem

Date of experience: July 26, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748