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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Always a pleasant ordering experience, I like the updated color selection menu with pictures. The sabers look great, the sabers with sound sound great. If you are looking for a working lightsaber, minus the threat of lost limbs look no further than Ultrasabers.
Ultra Sabers are the best! They sell blades and sabers for great prices and the quality of their materials is unbeatable.
Shopped there before and it's the best place to get a lightsaber
Perfect
Excellant
ULTRASABERS you guys' rock
Great company, I think I'm getting to be an addict. Only wanted to purchase one saber and now it looks like I'm purchasing one a week. Stop me Lord! LOL. You guys rock!
Easy to use site, delivery was really quick and the products were excellent quailty
Great shopping experience, and user friendly.
Prompt delivery and great product. Well worth the price.
My saber is perfect I really love it. I just wish it would have included the standard pommel along with the one I ordered.
The site is quite easy to navigate and easy to customize what I want.
You guys/girls are the best lightsaber company ever.
Great experience will be customer for life.
Shipping only took 3 days and products were wrapped and handled with great care. Very impressed with ultrasabers and I look forward to purchasing more from them in the future.
Great product, excellent customer service, can't wait to order again!
Very intuitive for a first time buyer. Also excellent descriptions for the items and customization options.
I have been unable to decide on a hilt forever now, I have never bought a saber from anyone before and have heard great things about US. I went with a grab-bag saber just to get my toes wet and eventually make the big splurge.
When the grab-bag saber arrived I immediately fell in love. The size of the hilt and blade were exactly what I was looking for...soon I will be getting one with sound.
I love just building and playing around with the sabers, and see what I can't make that's appealing. The website has very easy navigation & information. I realized my lightsaber had no sound, and live chat helped so much with figuring out the cost to add sound, and other features to my sabers. Even in email, I was helped yet again with superior services. You've got yourself a life-time customer! Customer Service is performing above expectation!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck