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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Upon further review the mistake was mine. Ultrasabers is still awesome an die will be buying a minimum of two more purchases from you. I have purchased an initiate v2 saber staff (2- v2 initiate sabers), I got a v2 LE full size saber as a "grab bag" I bought an v3 version saber as well as my very first saber, so that's 4 sabers from you total. I will be purchasing an obsidian lite version of the consular. And the Electric Windo had to be mine. Master Mace Windu'so saber is one of my favorite designsong. I've been waiting for you all to make a version for awhile now. The only other decent one I could find was on parksabers.com and there's has no sound. Keep up the great work ultrasabers.com. May the force be with you.
Had one concern about the blade, called, and had great customer service through the phone and my concern was taken care of!
Great experience!
As always, a pleasure dealing with US, delivery was actually ahead of schedule, but due to work had to wait a couple of days to pick up the sabre. Was able to make a slight change to my purchase after ordering the sabre with no fuss or hassle - thanks again Marlena!
Freakin awesome
The staff at US was helpful every step of the way and let me "fix" my order before it went to fabrication. I could not be happier with what I received and the time it took to get to me!
I ordered the chosen one with basic sound and heavy duty blade. It was ready to ship within hours of me ordering and shipped in 3 days with the standard ground shipping. The light and sound quality is wonderful and I can't wait to use it!
Easy process. Great product!
Ultrasabers is the best lightsaber website around. Extreme quality. Great customer service.
Ujiuhihihuihi
It's quick, easy, and overall just a fantastic experience.
There's nothing better than coming home after a stressful day at work and seeing that long beautiful brown box in front of your door.
Company very quick to take care of any issues or concerns. Very surprised at response time. Will continue to shop here.
Fast turnaround after ordering had my saber in less than 72 hours after ordering. Fantastic product will stand up to many years of abuse.
Quick and easy. Videos and pictures help make decisions.
The experience was great from the order to the completion. I love the saber and only have minor issues with the construction like emitter not being interchangeable. I have used it everyday and so have my two children.
UltraSabers was great. I highly recommend them.
Quick and easy. Craftsmanship is amazing.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.