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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The response time was very quick (almost exactly a week after ordering it, I was holding it). I plan to buy again from Ultrasabers in the future.
I cant even explain the quality and craftsmanhip of my saber. Once i held it in my hand i was in awe of my purchase. I am an extremely satisfied customer. Thank you to the ultrasaber fam!
The delivery was very quick and well packaged. The sabers were spotless.
Easy and Fast
I have always enjoyed shopping with UltraSabers. As always they make it easy to find their products and choose options.
Any questions were answered completely and rapidly with the chat option.
Ordering was pretty simple. Fast shipping. Saber looks great
I e gotten three sabers from this company so far and I love all of them. I'm a huge Star Wars fan and I love having these around to show off and play with.
It is easy to order from the web site. I have never had any problems ordering
I love Ultrasabers! Never disappoints!
Very informative site. Great experience!
This is my first time buying an Ultrasaber, so I'm very excited. I can only afford a Grab-Bag saber right now, but I plan on buying a customized one as soon as I can.
Quick easy online interface, wide selection of options and excellent products.
As always using the UltraSabers website is both a saber lovers dream and a shoppers pleasure. The site is so well designed it just does everything you could possibly need & then gives you something more! The personal shopper of saber enthusiasts the world over. Order arrived in great time & had everything I needed, plus the wow factor of Birthday/Christmas etc all rolled into one. I will continue to be a loyal UltraSabers customer & definitely be back for more UltraSabers magic. :D
Way to many choices lol and text message help was great
I will always choose ultrasabers as my go to for sabers.
Good prices, solid design, very bright led
I'm happy
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.