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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great product with realistic look and feel.
Very quick and easy to purchase with helpful remainders along the way.
Every thing was great.
Easy to understand when picking options for ordering.
You guys are awesome! Seems like great services. The lightsaber is high quality and just what I expected. Thanks!
Amazingly good quality been wanting a real light saber since I was 3 finally have one at 38! We'll Done!
Love how easy it is to use the website. Quick turnaround time. Quality craftsmanship. Can't beat it. Complete satisfaction.
The first time I ordered from Ultrasaber I was a bit confused, but thanks to there customer service and website security, I understood how to order a lightsaber this time. The warning on the ordering page helped as well seeing as my order was over 100 so they informed me to pay with paypal so I can send the package to my friends address instead of mine.
Has been quick and easy; great product to have
My 3rd saber, so happy with the order. Clean and fierce.
Fast and easy thank you Ultrasabers
Ultrasabers did a really awesome job on it.
Ovearll, very good experience with Ultrasabers as relates to product, delivery and customer service.
The sabers are strudy, with an excellent grip and extremely nice. I picked two ultra hard blades for home duelling along with basic sound board. The led light is awsome, powerfull and brigth. The sound effects are amazing. The only possible improvement I would reccomend is making AAA batteries more firm, as they tend to move out of the place when blades hit hard, resulting in a saber's shut down.
Personally, I appreciated a lot the support for choosing the sabers best matching with my needs, as well as troubleshooting during payment. I would indeed reccomend Ultrasabers to everybody. Thank you!
Very easy. Love the drop down menus, and descriptions.
Easy to navigate web page, large selection of products and easy checkout. Also lots of helpful videos and reviews for seemingly every product.
User friendly site, lots of options to choose from in modifying your Saber. A++
It's all good
110% satisisfied. I will order another soon.
The range of hilts and accessories available is jawdropping, the live chat assistance and customer service was very welcoming and helpful, and I couldn't be happier with the delivery time- which only took two days!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.