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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great product and speedy shipping!
Quick simple and easy! I'll be ordering from them again. Only thing wrong is I ordered a hex key and didn't get it with my order. Other then that I'm happy. Great product!
Overall great uset interface east to navigate
Website order was quick and easy, allowing one to make adjustments to fit the budget without a lot of hassle.
Great company to buy from! Very good prices and quality of products. I will buy from them again.
Confirmation email arrived 2 days before package arrived in the mail, but everything arrived at once and I'm pleased with the value. I purchased the Raven plain pommel for my prophecy saber and appreciate the weight balance of the saber more than with the open prophecy pommel. Keep up the great work guys!
User-friendly and ease of use interface. Lots of options to choose from for the product.
Had trouble with PayPal for nearly two hours but the credit card option worked smoothly. Now that I have my sabers I can say it was definitely worth all the trouble. Thank you Ultrasabers.
Everything is well explained and the customer service is great. I look forward to buying more sabers from ultra sabers. Keep up the good work.
Really good price, I LOVE MY LIGHTSABER! Amazing! Thanks alot!
My product was everything I asked for and more! Thank You Ultrasabers
Always loved the work you guys do. All my Jedi and Sith people use Ultrasabers.
Great product, this is my 2nd saber from them. Giving my old one to my grandson. Great service!
Amazing! Will buy from US again!
I was so happy with my original ultra sabers purchase a few weeks ago that I ordered two more. I made an error when placing my order and contacted Ultra Sabers to have it modified. Fortunately, the Sabers hadn't shipped yet, so they were friendly and helpful and were able make the change I requested!I am a very satisfied repeat customer
My only issue with the switch is that there are no instructions on how to install it. I assume it is supposed to be able to just be pushed in but I'm not having any luck...
This is my second blade and love them and the options
The grab-bag was a surprising delight
Amazing buy with great results! Love the Scorpion hilt, definitely on the bigger side and meant as a two handed weapon.
You guys NEED a cheaper shipping option.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.