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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great, easy to use best saber website ever
It was a great deal, I got more then I paid for by far I got a hilt I thought would be out of grab bag range delivered in a solid 4 days, I'm so glad I bought it. 10/10 service:3
My son is going to love this. Great site and fast service.
I bought my saber at the Wizard World Comic con in Tulsa. All of your employees were delightful and friendly. They helped me pick out a light saber I love within my budget that fit my Rey cosplay. I even got a free shirt by filling out this extra information.
Maybe update your website and make it more user friendly
Also have more customizable options
The whole process was very easy and the order arrived very quickly. Very impressed with the service and the product.
Excellent furniture
Love the lightsaber!
Fast, easy, and helpful staff.
Great site, easy to use, and the people on the forums are even better!
These guys produce a great quality saber at a reasonable price. Excellent value for beginners, and for the more experienced!
Really fast shipping, great looking sabers
Awesome product looks and handles very well.
Ive always enjoyed my experiences with Ultrasabers. They have even righted any errors in a timely professional manner. A+
Although the site gave a lots of choice, it was pretty simple to place the order to my liking. Happy with the saber! It's awesome!
Best place I found to order a quality lightsaber
Really easy system to design the sabers and a great variety
I love them can't weight to battle with them
As a Star Wars fan I am drawn to the dark side... but, my skills are mastered and I have seen the light to a Jedi Path. May the force be with you.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.