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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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After some i itial confusion over payment methods the experience was good
Always quick and easy to keep track of orders through them
I ordered 2 sabers a few days apart and got them at the same time, which is awesome. The saber I bought for my mom was perfect. Everything was as ordered. However, the one I bought for myself was supposed to have a pointed tip, but I received a regular rounded tip. That is the only thing that wasn't perfect across the two sabers. We love our lightsabers.
Great job on everything. Remember in Texas don't need to pay for next day delivery it happens already.
The quality far exceeds my every expectation. There isn't another place I'll buy light sabers anymore. I will be using my order( and likely 2 more) and fan films in the near future for actual fight scenes.
Wow rock on all sabers are sow grate thank you vary much
Shopping experience is easy. And for bonus the page layouts looks badass.
Good equipment, good price.
It was good... i consider a 3 a good score.
I have always had a great experience with ultrasabers, and the customer service I have received is always great. Will buy again.
The first time I tried to order, it would not calculate shipping. I waited for ages and it would not load. Other than that, very satisfied.
When I received the email that said my lightsaber had been delivered on Saturday, I did actually receive my lightsaber until Tuesday. That was a little frustrating. I really like the lightsaber, though!
More description of the options when purchasing would be helpful
Good product very fast delivery
Great buy great quality
6 purchases, 6 perfect products, 6 happy jedi
Cool
Easy, smooth, great product options! Thank you!
You peeps do some amazing work! Thank you very much! I can't even explain how excited and thrilled I am about this!
Thank you!?
Almost all clear.
I love my saber!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.