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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great product and quality but a little bit rough on the customer service part. The attendants in the booth were a bit rude but otherwise still helpful.
Bought this at wizard world and the employees were very helpful.
It was a pretty smooth experience, which is really nice and i like that.
Amazing like always
The sabers are an awesome purchase, and go great with any Jedi or Sith costume!
Great saber. I asked to get it specially made with gold etching and a good cover tech wheel but I'll add those myself later. Still a great purchase and worth every penny.
Very helpful staff that helped me find a good blade for my cosplay this year thank you ultrasaber.
It was quick and easy to get my order placed the surplus of promos makes it an enjoyable experience im not sure but the shipping code ALFREESHIP1 may or may not still work! The saber is sturdy and the blade quality is excelent its super bright and the sounds are nice and crisp!
Great perfect
It's all ok... Perfect ;)
[Valley Girl Voice] Oh mai Gahd, it was like SOOOOO goood. Like 4 realzies. I would like TOOOOOTAAALLLLY shop here again. K Thanks. Bye.
Fast shipping ultrasabers always takes care of their customers
Nice smooth and easy.
Good interactive sales site. Quick to get what you want.
Seamless shopping and delivery.
It was delivered faster than I thought. Thank you.
As always. Prompt and professional.
Great website, very easy to navigate. Could use more pictures for the item selection though. You should have pictures for each item you select in the drop down menu.
You all are truly the best at what you do! Keep up the amazing work!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.