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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I was satisfied with all services and will be a repeat customer
I'm hooked! Great company
Great User Interfaces and everything explained simply and understandably!
Shipped and arrived extremely fast!
My family absolutely love the grab bag handles they received!
Always a great store for a Jedi to build their armory. Nice Mace Windu style hilt. A+++
Well layed out page. Works as it is soposto
Been easy and exciting. Can't wait to shred some separatist scum (Clankers) Awesome experience, super easy. I didn't receive my convertec clip that I paid for though. I'm sure they'll sort it out.
Although the actual purchase can be a bit of a hassle, Ultra Sabers makes wonderful quality products that any saber fan will love. I will definitely be purchasing again soon.
Got your counselor saber at Phoenix Comicon and what a great saber it has been!
Website purchase was smooth and straightforward. No confusion. Easy to pick the options I was willing to pay for.
I am a young sith acolyte ready to begin his training on his quest for the true power of the dark side
Every time I have ordered from Ultrasabers I have received exceptional service. The products have exceeded my expectations for quality, and the delivery times are phenomenal. The customer service department is willing to go out of their way to fulfill special requests that are not too outrageous. I look forward to doing more business with them in the future.
This company really cares about its customers.
Great options to choose from, but could use some work as to how options are displayed.
Very good first purchase!
UI could be a little easier but overall nice experience.
Super fast turn around time. Ordered on a Saturday late in the evening and I received my order before noon on the following Thursday. Great products for a great price. They look absolutely amazing.
"Pray I don't alter the deal ant further."
Darth Vader...
Took longer than expected to ship out but it still managed to arrive within two weeks of purchase. No complaints. As always ultrasabers continues to impress with not only the quality of their product, but also with their expedient delivery time.
Nice. Quick. Simple... Just the way it should be!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.