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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I liked the saber very much I have three so far!
Everything is explained well and easy to understand. The only downside is it is difficult to read some areas that have darker fonts on the darker background.
Easy to order, loads of customisable options... Excellent website choice for fans!
Solid, quality light sabers well packaged and good delivery time. Really pleased with product, would recommend this company to other customers.
Super fast shipping! Faster than the last lightsaber I ordered from ultrasabers!
Great site. Easy and straightforward, product is AMAZING, will gladly be making future purchases.
Gréât choise of lightsabers...Walt to buy all of them but can't
The service is correct when an interpreat help you
They don't speak french...hélas pour moi...
But they are loyal...
May the 4th be with them
Great group to deal with. Purchased in person at the ACCC on San Antonio. They were friendly, informative and helpful. Will definitely be shopping with them again.
Fast, efficient delivery.
This is my 3rd saber (Dark Prophecy V3) and I simply can't get enough. I think I'm actually addicted to these sabers!
My first saber was a stunt gold and nickel plated "Sentinel" and it looked amazing. But it was missing one key component...sound! Being the Grey Jedi I am I found the "Manticore" with Obsidian Lite and have to say it doesn't leave my side, ever. I know I'll form a similar attachment to the "Dark Prophecy V3". Ahh! I can't wait!
Revan is reborn! Rejoice! Thank you. I'm out.
Darth Dolor
It's exactly what I wanted. For some reason the handle makes my hand grey, and gradually black. Cleaning doesn't fix it. That's nothing much though, I love my ultrasaber!
DOPE SAUCE
The system is simple, straight forward and easy. The options are presented clearly, and the customer service I've gotten from this company on previous orders has been phenomenal.
I received my order on time. All the parts I requested were included. Ultrasabers is an extraordinary company with a professional customer service team. I look forward to doing business with them in the future.
I have nothing but positive things to say about the products, shopping experience and customer service from Ultrasabers. These guys are terrific and the products they deliver are exceptional, very high quality, durable, visually stunning, and fully functional. Overall, they deliver value above and beyond the sabers themselves. The one negative I will address is the choice of shipping. I have ordered a couple times and the issues I have had every time are with FedEx. I urge Emery and Ultrasabers to explore other options for their shipping provider, it would go a long way toward enhancing the overall experience even further.
My 4th purchase. 2nd for myself and it is absolutely amazing.
Excellent product and service.
Ultra Saber's site is fairly easy to navigate although the "availability" feature was difficult to find. All the rest of the tools to customize a purchase are user friendly, and come with suggestions as well as explanations.
The service and support is very good, the products are the best
A great shopping experience. An excellent weight and balance to the Saber. It looks and sound superb.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.