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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It was what was promised.
I think I ordered right as this was my first order.
The order came quickly and everybody will be happy.
Quick, easy, simple.
Arrived on time, as ordered.
Before placing my order I did a lot of research. Watched countless video's of people who've ordered from Ultrasabers. A few of them mentioned how easy an fast the whole process was. I have to say that it was a very smooth and easy process. And I had my saber in no more than a Few days.
From start to finish is was a very easy experience. The questions I had were addressed in the descriptions of each choice when customizing my saber.
I ordered my saber on Saturday evening and received notice that it shipped on Monday afternoon. It arrived at my home on Wednesday. So four days from order to delivery. Very fast service. I used Fed-Ex 2 day shipping.
I will recommend Ultra Sabers to my friends.
"Please select shipping method" was impossible to read. I'm red/green color blind. My 8 year old niece helped me.
Ultrasabers has fantastic customer service, who were very helpful in answering all my questions promptly and accurately.
Great product just wish fabrication was faster so I got it last week cause I did the two day shipping. But overall awesome...cheap as well and always look at the deals or coupons. May the force be with you.
Great and easy to use I love it and this is my second saber
Awesome first time purchase. Will definitely return for more expensive sabers!
A lot of things out of stock :(
Ordering from Ultra Sabers is always fantastic. My order was processed and shipped in the same day. You can't beat that.
Loved the options for the sabers and desing. Thanks for being able to sell the sabers to me. May the force be with you always
Great company, willing to work with me and change things around to get the saber that I wanted
It's a bit of a gamble going with a grab bag but a good experience non the less
Item arrived as described! Will be purchasing more sabers/parts from them in future! Thumbs up!
Everything was great. On a scale of Potato to Diamond, you guys are unicorns!
We loved it and will be purchasing more for Christmas presents.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.