On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Entire process was simple and easy to navigate. Shipment arrived a day early. Will be ordering from Ultrasabers again!
Great service, awesome first saber
Website is pretty busy. Hard to navigate for a new user.
Lightsaber arrived promptly! After some light swinging and clashing, no actual combat just showing folks in the office, two of the metal parts came loose and would not screw back together. It doesn't appear to have broken, the threads just don't seem designed to screw tightly together. I'll have to return it and hope it's not a design flaw.
Everything is very descriptive on the website and the customization process is wonderful. Amazing company!
This was a gift to myself for my retirement from the navy. I should have splurged for the sound. Other than that, it is excellent, thank you.
Fantastic lightsaber, delivered perfectly on time!
In terms of the ordering process, it's fairly easy and lots of information in the forum to help with the purchase decisions.
My saber is amazing. I am irritating my wife to no end with the constant fiddling with my obsidian sounds. Even makes a handy light source when strolling to the kitchen for a midnight snack!
I found the website easy to use and oogle over.
...
My overall experience was excellent. I'll be coming back for more.
I love the whole Ultrasaber experience if i had more money i would be buy every week
Fast delivery, email coupons, excellent customer service, informative videos to help purchase decisions. All that AND the best prices. Not to mention the best selection of Movie replica sabers. From basic combat sabers to the Chosen One and cross guard sabers, Ultrasabers has proven it's place over all other combat saber makers on the market!
Very good customer service and fast delivery. I would recommend to friends.
Delivery was quick and easy
While I was very happy and even surprised with the speed at which my order arrived, upon putting new batteries in the speaker seems to just give off a constant buzzing noise and nothing else happens.
Any advise? Is the saber somehow faulty or damaged?
I love it best thing I ever bought
Cool stuff, fun times
Easy Process. Great quality.
The website is full of information. Everything was great.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.