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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Ultrasabers won me back after a previous order... and this latest 20% off Manticore promo was too good to pass up.
Looking good, sounds and light are as described, very good product
Easy to Order for sure...
Simple, easy to use site with a great selection and quick service.
Love being able to buy different colors for the covertec wheel
I have spend many days searching through the site looking for my choice and have chatted on two occasions with two people who were very helpful. I look forward to receiving my saber thanks guys.
Absolutely amazing. Great communication and great products, will definitely shop here again.
You guys have a good order listing. Quick return if something goes wrong(had a... small fire with my old shock Le some time ago) fixed and returned asap. Great all around.
Ultrasabers is great
I ordered a 32" heavy grade blade, but request this be shortened to 27". Hope this can be done.
You delivered everything requested in rapid time to the UK.
The Graflex is awesome.
My first purchase was great and as described. I made an order error and were great in customer service, timely, quite understanding, polite, and helped me through my current and new purchase. Very pleased and highly recommended. Thank you.
James S. ('Stoff')
Houston, TX
Ultrasabers always delivers the goods!
My first lightsaber! Feeling great!
Both times have been great, products met if not exceeded expectations. Shipping was fast and the saber was packaged very securely.
I love these sabers
Promt service - good quality - very nice detail
As far as the website ordering my only comment was that there were no addon options\prompts or suggestions and the for basic items like the wrench to take it apart and the plug not a big deal but would have added some items to my order at the same time - i did find it later but did not want to place a 2nd order for those at that point
Over all I am very happy with my Saber
No complaints any longer. Original issue was resolved and it wasn't even the products fault. It was my user error lol!
I have bought five sabers from Ultrasabers, and not once have I been disappointed. Fantastic quality at a reasonable price, delivered quickly.
Good value, quick turnaround
Ultrasabers was both fast and courteous with their service. I'm very happy to have their parts on my saber
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.