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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This was my first Ultrasaber and I couldn't be happier with what I received! Will definitely be coming back for more :)
Always great service, even the online chat! Keep up the great work...and FAST!
I wish more sabers were available. So far my saber is really cool thank you and i hope to make another purchase one day if everything else is not on back order
Bought one custom lightsaber. I will definitely be a returning customer
One of the easiest online stores I've ever used. Plenty of options and every option explained in detail.
The circle plug is too bit to fit into this lightsaber, so that is a bummer. Also, the blade itself doesn't secure super well into the hilt. Still a cool piece, but doesnt quite feel contact ready.
Ultrasabers is the best in the business! Quick and Reliable service, always ready to help!
Amazing delivery speed
Got two grab bag sabers. They were both beautiful and camenities in less than a week. Perfect for a Christmas gift!
Very good service. Always pleased.
Everything arrived in perfect condition! Thank you very much.
I'm a returning customer and find your products of excellent quality. That's why I am back. Best replica sabers I have found.
Excellent easy ordering
So much to choose from and a great overall experience
Quick, easy, straight forward, how buying should be. Thanks guys!
The lightsaber is amazing, and there are many ways to explore the sabers' descriptions online, but it was not as easy for a first-time buyer.
Very easy in choosing options
It was a gift for my girlfriend. It was perfect. I will be ordering again for sure.
This is the fifth Ultrasaber I have purchased, and each time I purchase something from them, the better the service gets! They are always on time and their products always amaze.
Always high quality and beautiful products!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.