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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Solid experience/service/products keep me coming back
Overall shopping experience is excellent. Product built and sent much faster than I could have
Imagine. I guess Ultrasabers has some stock.
It was fantastic! Easy to Order Online. Received my Order fast and just like I ordered it no errors. Excellent.
Very easy to use and good prices for product, though my saber was well in show, it did not do well in first actual contact against another saber of similar construct resulting in breaking.
Site is pretty easy to follow. Not as informative as it could be about options, that could be a nice improvement.
Fun to order with son. Ultra Sabers are extremely well made. They have helpful videos on there FAQ which I've taken advantage of. Fast shipping with tracking too.
Love it
The battery pack is so jammed in there that I cannot get it out. I have watched multiple videos on how to deal with it but now I just have a dead saber with no way to replace the batteries.
Ultrasabers is amazing
Very fast shipping
Purchased for Christmas for my son, have not yet opened however customer service was amazing and am sure the product will be also!
Great buy/Deal.
Order at least once a year and have always had a great experience!
Keep up the good work. Great quality and fast shipping.
Marlena was very prompt and helpful.
I love ultra saber
Great shopping experience! Excellent customer service! Amazing product!
Great choice and very quick delivery
Quick and easy to follow directions for first time buyer
Thanks for a great product!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.