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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Overall, ordering 3 times, I trust US, they fulfill the order, don't steal your money. I know I still get anxious when ordering online, I know its 2016, but I still get worried. I can definitely trust Ultrasabers
Easy to navigate. I look forward to the next awesome product I'll get! Thanks!
I know how this works and ordering a new saber is quick and easy.
The overall choices and options were great.
Never seen better customer service. This is my 2nd saber. Love the first so much I needed another.
Best sabers around. I wouldn't even consider ordering from another site.
I watched videos on your sabers last year. I've been thinking about this order for 12 months now. So I ordered two. And I'm really glad I did.
Great company, very helpful. Small problem with my blade I received with the tip not being seated properly but I emailed them and are in the process of getting that fixed.
An unbelievable product, delivered quickly, and exceeded expectations in every way!
Each section contained excellent descriptions on what was being purchased
Great shopping experience. Super easy to order
Everything on this site is awesome and easy to use
I like your website ordering process better than competitors. I hope your product is as good.
Outstanding! Well made quality product. I'd give it 10 stars...
Quick and easy. Would like to see a deal on overseas shipping.
Great workmanship. Nice weight. Very impressed with the fast turn around for delivery. And they included batteries.
Awesome job.
Now...which one do I want next?
Thanks guys! Great product and customer service!
Excellent service as always
The website is very easy to navigate.
Quick easy to navigate website
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.